Unable to click on certain system UI elements (Settings, Files)

General Help
1

https://imgur.com/a/WdAddf2
When I click on something in the Settings and/or Files app, there is no response (as shown in the GIF).

2

I tried different desktops [Zorin Desktop/Zorin Desktop on Gnome], and I tried reinstalling Gnome, with no success. Surprisingly, when I use my touchscreen to try to use the buttons in Files/Settings, it works.

3

As you shown it's not really a gnome problem but a Nautilus (files) problem.
you can ttry to remove first folder-color :

sudo apt remove folder-color

but you need to know that many other things you've installed may cause a nautilus crash, gnome extensions, another nautilus extension, pending update, kernel, etc...
try the first solution and tell me if it's better

1 Like
4

Welcome to the Forum!

Maybe a Reinstall could help. Type in Terminal:

sudo apt reinstall nautilus
5

Hey, unfornatutely a reinstall did not work.

6

This also happens in other apps like the Software & Settings app

7

I tried that but it didn't work.

8

I've experimented with this issue, and what I've noticed is that I cannot hold down on certian buttons (in certian apps) for too long - if I hold it down too long then it won't click. This appears to be a new problem...

9
  • Are Secure Boot and Fast Boot in BIOS disabled?
  • If Windows is installed: Is Fast Start-Up in Windows disabled?
  • Does Your System run in Wayland or X11? You can check that with the Terminal Command echo $XDG_SESSION_TYPE
10

Seems to be a clicking timer/timeout issue with the mouse clicks, meaning that the clicking to dragging confirmation timeout might be very low that the system registers the click as the dragging action, hence nullifying the clicking action.

2 Likes
11

Maybe this seems to be the issue.

12

My session type is X11.
Also, I don't have Windows installed and Secure boot and Fast Boot is disabled.

13

Do You use a Touchpad or a Mouse? If it is a Mouse, could You try a different USB Port or - if available - a different Mouse?

14

I use both a touchpad and a mouse, and its the same behavior. I think this has to do with the operating system

15

This video better describes my issue: https://imgur.com/a/dAFhndq

16

Hmm ... sometimes it works and sometimes You can see that it is clicked but it doesn't do anything ...

  • Is this only with the Mouse Cursor or does this happen when You type in Text that Letters not responding, too?
  • Does Your System run in Wayland or X11? You can check that with the Terminal Command echo $XDG_SESSION_TYPE
1 Like
17

Earlier you had said:

This sounds most like a LibInput issue, rather than a Desktop issue.
In terminal, can you run

xev

A window will open with a square. Click the square with left click on mouse and the terminal should print each input event. Try long (press and hold) clicks and short and see what is relayed in the terminal.

In Zorin Settings > Accessibility, do you have an option for Pointing and Clicking or Mouse and Touchpad?
Check if Dwell, Hover click or Simulated second click are enabled and if so - disable them.

1 Like
18

Agreed.

1 Like
19

Thank you! In the accessibility settings, the double click delay was too short.

2 Likes
20

nice solution @Aravisian, my guess was actually right! I didn't know such a setting existed within the settings, let alone Accessibility settings