Hello,
I installed Zorin 16 yesterday. I have the HP MFP M148fdw all-in-one printer.
I am able to print. But when I try to scan, it returns the message window 'Failed To Scan. Unable to connect to scanner.'
Here are the hardware and peripheral device results of a couple Linux commands below:
bluesbreaker@bluesbreaker-Z170XP-SLI:~$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Thermal Subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series Chipset Family MEI Controller #1 (rev 31)
00:17.0 SATA controller: Intel Corporation Q170/Q150/B150/H170/H110/Z170/CM236 Chipset SATA Controller [AHCI Mode] (rev 31)
00:1b.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #17 (rev f1)
00:1b.2 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #19 (rev f1)
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #1 (rev f1)
00:1c.4 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #9 (rev f1)
00:1d.4 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #13 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Z170 Chipset LPC/eSPI Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset Family Power Management Controller (rev 31)
00:1f.3 Audio device: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller (rev 31)
00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus (rev 31)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-V (rev 31)
02:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 04)
04:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller
06:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM961/PM961
bluesbreaker@bluesbreaker-Z170XP-SLI:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 03f0:ed2a HP, Inc HP LaserJet Pro M148f-M149f
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 046d:0825 Logitech, Inc. Webcam C270
Bus 001 Device 003: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 015: ID 0b05:5602 ASUSTek Computer, Inc. ASUS_Z01RD
Bus 001 Device 002: ID 044f:b10a ThrustMaster, Inc. T.16000M Joystick
Bus 001 Device 005: ID 046d:c513 Logitech, Inc. MX3000 Cordless Desktop Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
I downloaded the Zorin Hplip drivers for my HP all-in-one. But I don't know if I want to download all those drivers if the printer works fine. What is the next step to troubleshoot this?