Unable to Log into Zorin OS 17 Pro After Vacation

Hello everyone,

I’m using Zorin OS 17 Pro, and I’ve just returned from a four-week vacation. Unfortunately, my user account seems to have disappeared or is no longer recognized. When I try to log in with my usual username and password, it won’t let me access my system.

Is there a way to create a new user account, then use the Terminal as root to restore my original user profile? I’d really appreciate any advice or steps on how to fix this issue and regain access to my old account.

Thank you in advance for your help!

Welcome to the Forum!

Could it maybe be that Your Caps Lock Key is active for some Reason?

Does it keep going back to login in a loop? I would take a look at the Unofficial Manual I wrote for Zorin 17 Core and jump to the 'How to resolve the login loop issue':