Hi, new user of Zorin OS here. Having some issues running any updates (via apt-get or the inbuilt software updater). I am receiving multiple permissions and other errors. I have tried various fixes from around the web to no avail. Attached are screenshots of some of the errors as well as the output of the troubleshooting steps from this page - Fix Package Manager Issues - Zorin Help
Any help would be much appreciated!
Hi and welcome.
Let's rewind a little. Did you verify the checksum of the downloaded .iso before creating the media to install Zorin? Did you use a download manager to download the .iso as these have caused issues in the past.
Is ZorinOS the only OS on your computer? There should not be any references to Debian repositories which I spotted in one of your screenshots. Have you been trying to install anything that is not available in Zorin?
It looks like you have installed to a Surface Pro notebook. Can you be more specific as to which version and specifications? I used to work for an Integrated Resource at a school that had issues with Windows and Microsoft replaced them free of charge.
The surface kernel repository is suitable for debian and ubuntu (here you can see the installation guide):
Unfortunately I don´t know what the problem is here.
Looks like a Mixture of Permission Issues and GPG Verification Failes ...
First, I would suggest to go to Software & Updates and set there the Source to ''Main Server'' and then try it again. If that shouldn't help, you might need to download the gpg Package/s manually but first try what I wrote.
Thankyou for the reply. I downloaded the ISO direct from the website and have not downloaded anything other than the Surface kernel package (a side issue is that Zoom client won't see the camera, which may be related?). Zorin is the only OS installed.
Thank you for the reply. I will run these commands and report back.
Thank you for the reply. I have already tried setting main server as the source without luck. How can I manually add the gpg packages? I tried doing that the other day based on some googling without luck (apologies, I'm not very familiar with Linux)
No, you don't need to run these commands when you followed an installation guide, e.g. this one here
You have already added this repository for the Linux Surface kernel. I just wanted to show that it's not a problem here that "debian" is mentioned in the name and not Ubuntu.
I'm not sure how I can help you to solve the problem.
Check if the gpg package is installed with
apt list -i | grep gpg
and post the output here.
Would you please also make a screenshot of Software & Updates > Authentication?
The Error mentioned You need one of them. It took a Look and on Zorin 18 seems gpgv be preinstalled. And because of Your Error Message it seems to be missed.
I would suggest the Following for the Case that it is installed but not recognized to type in the Terminal:
sudo apt reinstall gpgv
That will reinstall the Package when it is already installed. When this shouldn't work because it isn't installed, You can install it with:
sudo apt install gpgv
After that reboot and then type in the Terminal sudo apt update && sudo apt upgrade
Thanks for the replies and sorry for the late response!
I have tried the above suggestions without success, screenshots below:
Reinstalling GPGV:
Results of apt list -i | grep gpg:
Screenshots of Software Updater and settings:
Ends with saying software is up to date despite it not working:
I am getting the feeling your Surface Pro doesn't like Zorin and vice-versa.
I would try a fresh install or try a Debian based distro in live mode such as Linux Mint (LMDE 7 "gigi"), or Q4OS 5.8 Plasma "aquarius".
Just a little question, did you try to disable Secure Boot ?
https://learn.microsoft.com/en-us/surface/manage-surface-uefi-settings
Maybe try it with manually download the Package and install it:
Look there for the File gpgv_2.4.4-2ubuntu17.4_amd64.deb
