Update manager displays non-existent updates and loops on "Install now"

General Help
1

The Zorin OS Core 18 update manager (latest version) displays a message claiming updates are available ("Updates are available for this computer. Do you want to install them now?"), even though no updates are actually pending.

  • Clicking "Install now" only makes the window reappear without any action (no download, no restart, no visible error).
  • The "Download" button also has no effect.
  • The message indicates 85.0 MiB will be downloaded, but nothing happens.

Expected behavior:

  • The manager should not display updates if none are available.
  • If updates are available, clicking "Install now" should start the download and installation process without an infinite loop.

System version:

  • Zorin OS Core 18 - up-to-date
  • Update manager: default version (automatic updates enabled)

Screenshot:

image
image720×571 64.4 KB

2

Hi, are your update sources set to Main Server?

Click on 'Parametres' (Settings), click on left most tab and if your updates are set to come from a server in France, change it to Main Server.

See if this improves things.

The other possibility is that you are experiencing 'staged updates' that require other packages to be installed first.

3

Also, do you have any Snap Packages installed?

4

@swarfendor437 i've changer to main server (i was set on France), and unfortunately the issue is still here.

@Aravisian yes i do have some snaps around.

5

Snap packages have been known to lead to this void in the Updater.
What you can try is using the terminal to ensure any flatpaks are updated, any snaps are updated, then check APT with sudo apt update && sudo apt upgrade

Then reboot and test the software updater.

2 Likes
6

TY @Aravisian, updating the snaps manually solved the issue.

1 Like