Upgrade core 17.3 to pro but lost my email?

Installing Zorin OS
1

Hi,

I purchased Zorin in June, (I have the receipt) but I do not have the email that was used, no clue what it was or could be, so just wondered how I can go about switching from core thats currently running to pro, is there a way to recover the email to a new email or can I provide you something from the receipt?

Regards

Steve

2

Please scroll down to Contact Us and fill out the form, including a good working email address:

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3

Most appreciated thanks :slight_smile:

4

I did do this on the day you posted, but so far have heard nothing, I can paste my order number here is that's allowed/can speed up the process?

5

It would not speed the process up.
The ZorinGroup is composed of two people and they can take some time to work down the list to all queries.

1 Like
6

ah ok, will give a bit longer then, thanks :slight_smile:

7

Maybe if we tag the devs @AZorin @zorink they may see this thread. But as @Aravisian has mentioned, since the recent launch of Z18 they may be over occupied with queries, so please be patient.

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8

Most appreciated, I am now activated and upgraded, thanks again :slight_smile:

1 Like