Upgrade from 17.3 Pro to 18.1 pro failed with error ResolveByKeep is looping on package libkf5widgetsaddons5:amd64

Installing Zorin OS
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Hello
My upgrade (17.3 Pro to 18.1 Pro) failed on this:
Fatal Error: { GDBus.Error:org.aptkit.TransactionFailed: error-dep-resolution-failed: E:Internal Error, pkgProblemResolver::ResolveByKeep is looping on package libkf5widgetsaddons5:amd64. } (like this: Zorin OS 18 upgrade from Zorin Os 17 - #65 by Ponce-De-Leon)

I installed Kolourpaint from KDE, but I think that's all I think.

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Welcome to the Forum!

Is Kolourpaint still installed? Did You installed it from the Zorin Repo's or do You have added a Third-Party Repo?

You can try it with uninstalling that Package with sudo apt remove libkf5widgetsaddons5 and then try the Upgrade again. But I would recommend to do this only when Kolourpaint is uninstalled to avoid that the installed Program might not work right. Or You uninstall it, remove the Package and then start the Upgrader again.

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That is exactly it - and if @copartner1301 still needs that package - after upgrading, then reinstall it:

sudo apt install libkf5widgetsaddons5

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I had installed kolourpaint from the Zorin repositories. It is why I didn't think it would interfere with the upgrade.

I'm making a full backup of my hard drive with dd, and I'll try upgrading after uninstalling Koulourpaint and libkf5widgetsaddons5 from my second drive.
I'll keep you posted, and thank you for your responses!

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Tambien recomiendo que no instalen nada desde terceros ya que zorin OS se dañara a nivel de codigo Infectar a otros zorins no creo pero a menos que pase por alto la seguridad de zorin digo los que hacen el sistema y actualizaciones pero ellos estan en plena carga y apogeo asi que si necesitamos mas gente que sepa lo que hace y que lo haga bien ademas debera implementar en el kernel si un programa no responde este este aislado de otros si el eplorador de archivos se cuelga pero el sistema no se cuelga me explico windows ya lo trae dentro ..y si necesita muchas mejoras mas.

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Hi, I'm back to let you know that the upgrade was successful.
Thanks for your quick help.

This was my first time upgrading Zorin OS, and I'm glad I managed to do it, but I feel like the process isn't quite polished yet. (Especially the part where it suggests doing a fresh install when things don't work.)

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