Video Downloader software not launching

Hello,

I have installed a software, the Unrud Video downloader from the software store while I was on Zorin 16.3. I haven't used it in a while.

Now that I have upgraded to Zorin 17.1, I cannot launch the software. I tried clicking on the Zorin start button, locating the software.

I have uninstalled the re-installed the software from the software store. It simply doesn't launch.

Any insights on the why? And how to fix this?

Thank you.

I guess it's a flatpak, yes?
Try update all your flatpaks

flatpak update

Thank you Storm. I un sure if this is flatpak or snap. I just downloaded it from the Zorin Software store. I proceeded with your recommendation, it doesn,t work.

This is what I get from the terminal: I did a varient also, sudo flatpak update.

luc@luc-Spin-SP513-52N:~$ flatpak update
Looking for updates…

Info: runtime org.kde.Platform branch 5.15-22.08 is end-of-life, with reason:
We strongly recommend moving to the latest Qt 5.15-based stable version of the Platform and SDK
Info: applications using this runtime:
com.github.debauchee.barrier, com.ktechpit.colorwall, net.codeindustry.MasterPDFEditor

Info: runtime org.gnome.Platform branch 44 is end-of-life, with reason:
The GNOME 44 runtime is no longer supported as of March 20, 2024. Please ask your application developer to migrate to a supported platform.
Info: applications using this runtime:
org.gabmus.gfeeds

Info: runtime org.gnome.Platform branch 40 is end-of-life, with reason:
The GNOME 40 runtime is no longer supported as of March 21, 2022. Please ask your application developer to migrate to a supported platform.
Info: applications using this runtime:
io.github.thinkle.Gourmet

Info: runtime org.freedesktop.Platform.VAAPI.Intel branch 20.08 is end-of-life, with reason:
org.freedesktop.Platform 20.08 is no longer receiving fixes and security updates. Please update to a supported runtime version.
Info: applications using this extension:
io.github.thinkle.Gourmet

Info: runtime org.freedesktop.Platform.GL.default branch 20.08 is end-of-life, with reason:
org.freedesktop.Platform 20.08 is no longer receiving fixes and security updates. Please update to a supported runtime version.
Info: applications using this extension:
io.github.thinkle.Gourmet

    ID                        Branch   Op   Remote    Download
  1. [✓] com.ktechpit.colorwall stable u flathub 24.0 MB / 12.9 MB

Thoughts? Other software are impacted also.

Please remember that Zorin now defaults to Wayland - suspect the application depends on Xorg/X11 windowing system. At login after selecting your username, a cog appears bottom right - right-click and select 'Zorin on Xorg'. See if it works then. :wink:

Hi @swarfendor437 , thank you.

However, I do not see a cog when I get to the login screen.

I'm reading the forum a bit, not sure what to do now.

Any further guidance?

When you click on your username but before you enter password. In the past the cog would only show if you had an additional Desktop Environment like this:

Based on this and the error messages that you get when trying to update flatpak (regarding the end-of-life runtimes), I guess that this is what needs updating. The safe way to do this is simply by removing the program and re-installing it again, which would then download and install with it the necessary runtime.

When you run flatpak list in ther terminal, do you see your program there? If so, make a note of the app id column and run these commands to re-install it:

flatpak uninstall <app id>
flatpak install <app_id>

For example: flatpak uninstall org.mozilla.firefox.


As for the wheel icon on the login screen, remember that you need to login normally first and then logout. It doesn't appear when you start up the computer without logging in to your account first.