Did you install VLC from the Software Store? If so, you have a dropdown menu to choose the source of the installation where you have the option to choose between Flathub and ZorinOS. Make sure you use the ZorinOS one.
Not sure if required, but did you reboot in between down loading Extras and using?Can always try to re-download it in case there was an error with either the download or accepting the EULA license.
If VLC is installed as Flatpak then it won't be able to use those codecs which is what I think is causing the issue. But rebooting is always a surprisingly good idea even to this day
Grab zorin-os-restricted-addonsandzorin-os-restricted-extras (done) - includes codecs for audio / video. Before those were installed, Videos wouldn't play MP4's correctly.
You could also try installing the latest VNC via their repo:
Sorry for the late reply! When I last came on to this site, it seems it was having technical difficulties. This solution seems to have worked for me. It seems odd that Zorin doesn't use this option as default?
Yeah... it's complicated. There are pros and cons to both options but long story short: I'd recommend to install the .deb package format whenever possible (this is what appears as "ZorinOS" in the Software Store), as it's the native format for Debian-based distributions. If that's not an option then use Flatpak.
Yep I've had nothing but trouble with flatpacks. The sandboxing seems to be a real problem. How would I install VLC outside of the software centre please? It's really confusing, all the options! Thank you.
If you prefer a graphical interface other than the preinstalled Software Store, I'd recommend using something called Synaptic Package Manager. You can use it for managing all your packages but only those that are .deb, no flatpaks or snaps (snap packages are similar to flatpaks).
You can install this one from the Software Store as well as through the terminal: