Vpn connection prompts for password

my vpn connections are configured with a password, but when i try to connect, it is still prompting for it. why?

Which VPN service are you using?

bytzvpn

Here is the install guide:

Can you review it and see if any steps were possibly missed during your Bytz Installation?

You may need to contact Bytz - I have never heard of this service, before. If you do, tell them "Ubuntu 20.04" as that is the Base of Zorin OS.

The vpn service is installed correctly and working fine. I just want to know why I am being prompted for pw when I turn on the connection. The pw is is configured in the network mgr vnp settings.

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