Vtex Notebook VK116 Intel Smart Sound Technology (SST) linu

hola tengo un problema de drive ya en intentado muchas de la opciones posible si alguien sabe como relsover este problema se lo agradeceria

English translation:
hello i have a drive problem already tried many of the possible options if anyone knows how to relsover this problem i would appreciate it

Do you mean cant find driver for driver for Intel Smart Sound Technology (SST)?

What does Zorin>Settings>Sound show you? Post a screenshot.

Open a terminal session (Ctrl+Alt+T) and type:

alsamixer

Hit F6 to list sound cards.
What do you see? Post a Screenshot.

Here you have it

Welcome to the Forum!

Did You take a Look in the ''Additional Drivers'' Tab in Software & Updates to check if there are Drivers offered?

how do i do it?

There are several Options.

  1. Open the Gnome Software Store and click on the Menu-Buttions left beneath the Min/Max/Close buttons and choose there Software Sources:

  2. Open the Software Updater and click on ''Stop''. Then Click on Settings.

In both Cases will open A Window called Software & Updates. Look there for the Tab called ''Additional Drivers''.

It says I don't have any drivers available

What is with that what @zabadabadoo wrote above:


the driver does not appear

No, that is AlsaMixer. I mean go to the Settings and there look at the Side for ''Audio'' and there look on the Output:


I have a monitor connected but the monitor does not support audio. The problem is with the laptop which does not recognize the Intel SST.

When You click on the Dropdown-Menu: is there this Intel Sound listed?

If not, there would be the Possibility to try Pulse Aduio Volume Control. This is a Program for set up Audio Input and Output. You can install it with the Terminal Command:

sudo apt install pavucontrol

There You should take a Look in the Output Tab and the Configuration Tab.

@randy0205 I am wondering if it is a kernel thing. Maybe a more recent kernel beyond 6.8 is needed for this hardware.
Have you tried any other Linux distro's before installing ZorinOS?