Wi FI Not Connecting

Installing Zorin OS
1

Hi am really new thanx for the help i might receive i have a old all in one acer and below is my output my problem being i can connect to my wired ext and not to main modem any help be appreciated.

Description: Ethernet interface
product: 82579V Gigabit Network Connection
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eno1
version: 05
serial: 10:78:d2:eb:9c:93
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=6.8.0-60-generic firmware=0.13-4 latency=0 link=no multicast=yes port=twisted pair
resources: irq:27 memory:fb100000-fb11ffff memory:fb128000-fb128fff ioport:f040(size=32)
*-network
description: Wireless interface
physical id: 3
bus info: usb@2:1.8
logical name: wlxd0df9a2d4d78
serial: d0:df:9a:2d:4d:78
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=r8712u driverversion=6.8.0-60-generic multicast=yes wireless=unassociated

2

How far away from the router are you?
And have you checked WPA to make sure it is correct?

This output shows your driver as working and recognized, it is broadcasting and it is able to multicast.
But... it is not connecting.

Maybe check for errors:

dmesg | grep r8712u

3

Thank you for reply this is what the grep said

18.555822] r8712u: module is from the staging directory, the quality is unknown, you have been warned.
[ 18.562880] r8712u: register rtl8712_netdev_ops to netdev_ops
[ 18.562888] usb 2-1.8: r8712u: USB_SPEED_HIGH with 4 endpoints
[ 18.563910] usb 2-1.8: r8712u: Boot from EFUSE: Autoload OK
[ 19.181890] usb 2-1.8: r8712u: CustomerID = 0x0000
[ 19.181900] usb 2-1.8: r8712u: MAC Address from efuse = d0:df:9a:2d:4d:78
[ 19.181905] usb 2-1.8: r8712u: Loading firmware from "rtlwifi/rtl8712u.bin"
[ 19.181989] usbcore: registered new interface driver r8712u
[ 19.191641] r8712u 2-1.8:1.0 wlxd0df9a2d4d78: renamed from wlan0
[ 20.651241] r8712u 2-1.8:1.0 wlxd0df9a2d4d78: 1 RCR=0x153f00e
[ 20.651965] r8712u 2-1.8:1.0 wlxd0df9a2d4d78: 2 RCR=0x553f00e

4

Nothing there shows any errors for a connection. The opposite, actually. The way it reads, the device is recognized, loaded and everything looks good. Nothing that indicates a problem. But...

Staging is a Beta. Unstable version.

And that can explain it failing to connect fully.
Let's first focus on the simplest:
Is Secure Boot enabled in your BIOS settings?
Also:

1 Like
5

Secure boot i cannot find in bios i have a old machine 2011 made I7 1st gen but its trustworthy

and i am roughly 8 feet from modem

6

Ah, it is older than Secure Boot is.

8 feet is close enough, no problem there.
Is this a notebook computer? Have you checked if there is a physical switch (airplane Mode/Wifi off) on the case? Some have those.

7

thanx for the reply its a all in one destop