Wifi and Ethernet Not Working

Hi everyone, I recently switched from windows 11 to zorin OS 16. But I'm having problems with my internet connection.

My wifi connection shows as connected but I don't have internet access because I can not access sites and update the system.

On windows 11 I wasn't having this problem.

If possible I would like some suggestions on what can be done.

Thank you for your attention.

What happens if you issue 'sudo ifconfig wlan0 down' and then do 'sudo ifconfig wlan0 up'?

If it's not labeled wlan0 you can use 'iwconfig' to see the interface name and use that in place of wlan0.

Did it work at all during the install; or did you install with WiFi connected?

Can you please post the output of

sudo lshw -C network

so we can try to identify the device and driver for it?

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