Wifi shows connection but can't access websites

[New2Linux]

Hello,
I have a dual operating system (Windows and Zorin). The Windows operating system connects fine to the internet and I can browse (including other devices). But on Zorin, it suddenly stopped working. The computer shows it is connected to the internet, but the moment I try to search for anything it won't work.

My computer is a new laptop Acer - Swift Go 14 model. I contacted the warranty support but they can only help with the Windows operating system.

Heads-up, I am new to Linux and am not a computer programmer or anything. I just wanted to eventually move away from Windows and Chromebook and support an open source and more private cause.

Thank you kindly for any help. I do know how to access my terminal at least lol.

[zenzen]

Hi, and welcome!

Please take a look at this thread, sounds like it might be related:

Wifi not working on zorin 17

I'd updated to zorin 17 some months back without hassles, My wifi had been working great until today. I used it for a while during a class and then I put the laptop to sleep and much toy surprise some hours later I put the laptop on and couldn't Access WiFi, the icon wasn't showing in status bar, I checked the settings to see if WiFi is showing, nothing at all. I've updated the system already just to see if that's the issue. I know of the hardware switch on some computers that allows you to disa…

[NxtMighty]

Did you check you time and time zone settings?
Can you please share a screenshot of your screen?

[Sorro]

Could be the firewall blocking the connection. It had happened to me once at some point

Run in the terminal:

gufw

and check if the incoming connections are in "deny", "reject" or "allow". The way I have it that works is that the incoming is set on "Reject", while the out is set on "allow"