WiFi vanished, HP 250 G8 Notebook

General Help
22

OK, I got a little further:
lsmod should display the module for the WiFi adapter, but it doesn't as far as I can tell:

~$ lsmod
Module Size Used by
uas 28672 0
usb_storage 77824 1 uas
rfcomm 81920 4
cmac 16384 9
algif_hash 16384 4
algif_skcipher 16384 4
af_alg 32768 18 algif_hash,algif_skcipher
bnep 28672 2
nls_iso8859_1 16384 1
snd_sof_pci_intel_apl 16384 0
snd_sof_intel_hda_common 102400 1 snd_sof_pci_intel_apl
soundwire_intel 40960 1 snd_sof_intel_hda_common
soundwire_generic_allocation 16384 1 soundwire_intel
soundwire_cadence 36864 1 soundwire_intel
intel_pmc_bxt 16384 0
snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common
binfmt_misc 24576 1
snd_sof_pci 20480 2 snd_sof_intel_hda_common,snd_sof_pci_intel_apl
snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common
snd_sof 139264 2 snd_sof_pci,snd_sof_intel_hda_common
intel_telemetry_pltdrv 20480 0
intel_punit_ipc 16384 1 intel_telemetry_pltdrv
soundwire_bus 94208 3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence
intel_telemetry_core 20480 1 intel_telemetry_pltdrv
mei_hdcp 24576 0
uvcvideo 106496 0
snd_soc_skl 172032 0
intel_rapl_msr 20480 0
snd_soc_hdac_hda 24576 2 snd_sof_intel_hda_common,snd_soc_skl
x86_pkg_temp_thermal 20480 0
intel_powerclamp 24576 0
snd_hda_ext_core 32768 4 snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 32768 1 uvcvideo
coretemp 24576 0
snd_soc_sst_ipc 20480 1 snd_soc_skl
snd_soc_sst_dsp 36864 1 snd_soc_skl
videobuf2_common 77824 4 videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
videodev 253952 3 videobuf2_v4l2,uvcvideo,videobuf2_common
snd_hda_codec_hdmi 77824 1
snd_soc_acpi_intel_match 61440 3 snd_sof_intel_hda_common,snd_soc_skl,snd_sof_pci_intel_apl
snd_soc_acpi 16384 3 snd_soc_acpi_intel_match,snd_sof_intel_hda_common,snd_soc_skl
crct10dif_pclmul 16384 1
ghash_clmulni_intel 16384 0
aesni_intel 376832 13
snd_hda_codec_realtek 155648 1
snd_hda_codec_generic 102400 1 snd_hda_codec_realtek
mc 61440 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
snd_soc_core 335872 5 soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_soc_skl
crypto_simd 16384 1 aesni_intel
cryptd 24576 6 crypto_simd,ghash_clmulni_intel
snd_compress 24576 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
btusb 61440 0
btrtl 24576 1 btusb
btbcm 24576 1 btusb
ledtrig_audio 16384 2 snd_hda_codec_generic,snd_sof
rapl 20480 0
intel_cstate 20480 0
snd_hda_intel 53248 5
btintel 40960 1 btusb
snd_intel_dspcfg 28672 3 snd_hda_intel,snd_sof_intel_hda_common,snd_soc_skl
snd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfg
ee1004 20480 0
joydev 32768 0
hp_wmi 20480 0
sparse_keymap 16384 1 hp_wmi
wmi_bmof 16384 0
snd_hda_codec 163840 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
bluetooth 688128 31 btrtl,btintel,btbcm,bnep,btusb,rfcomm
input_leds 16384 0
platform_profile 16384 1 hp_wmi
serio_raw 20480 0
snd_hda_core 110592 10 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
hid_multitouch 32768 0
ecdh_generic 16384 2 bluetooth
ecc 36864 1 ecdh_generic
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 135168 12 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
cfg80211 970752 0
snd_rawmidi 49152 1 snd_seq_midi
snd_seq 77824 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 40960 2 snd_seq,snd_pcm
snd 102400 22 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
processor_thermal_device_pci_legacy 16384 0
processor_thermal_device 20480 1 processor_thermal_device_pci_legacy
processor_thermal_rfim 24576 1 processor_thermal_device
mac_hid 16384 0
processor_thermal_mbox 16384 2 processor_thermal_rfim,processor_thermal_device
soundcore 16384 1 snd
processor_thermal_rapl 20480 1 processor_thermal_device
intel_rapl_common 40960 2 intel_rapl_msr,processor_thermal_rapl
mei_me 40960 1
int3403_thermal 20480 0
int3400_thermal 20480 0
int340x_thermal_zone 20480 2 int3403_thermal,processor_thermal_device
mei 135168 3 mei_hdcp,mei_me
acpi_thermal_rel 16384 1 int3400_thermal
intel_soc_dts_iosf 20480 1 processor_thermal_device_pci_legacy
acpi_tad 16384 0
wireless_hotkey 16384 0
sch_fq_codel 24576 2
msr 16384 0
parport_pc 53248 0
ppdev 24576 0
lp 28672 0
parport 69632 3 parport_pc,lp,ppdev
pstore_blk 16384 0
pstore_zone 32768 1 pstore_blk
ramoops 28672 0
reed_solomon 28672 1 ramoops
efi_pstore 16384 0
ip_tables 32768 0
x_tables 53248 1 ip_tables
autofs4 49152 2
i915 3059712 20
hid_generic 16384 0
i2c_algo_bit 16384 1 i915
ttm 86016 1 i915
drm_kms_helper 307200 1 i915
syscopyarea 16384 1 drm_kms_helper
crc32_pclmul 16384 0
sysfillrect 20480 1 drm_kms_helper
r8169 86016 0
realtek 32768 1
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
ahci 45056 2
cec 61440 2 drm_kms_helper,i915
rc_core 61440 1 cec
libahci 45056 1 ahci
drm 618496 11 drm_kms_helper,i915,ttm
intel_lpss_pci 24576 0
intel_lpss 16384 1 intel_lpss_pci
i2c_i801 36864 0
xhci_pci 24576 0
xhci_pci_renesas 20480 1 xhci_pci
i2c_smbus 20480 1 i2c_i801
idma64 20480 0
i2c_hid_acpi 16384 0
i2c_hid 36864 1 i2c_hid_acpi
wmi 32768 2 hp_wmi,wmi_bmof
hid 147456 3 i2c_hid,hid_multitouch,hid_generic
video 61440 1 i915
pinctrl_geminilake 24576 1

Or is one of theese the correct module?

r8169 86016 0
realtek 32768 1

Can someone tell me if this is correct or how I can load the module?

Or am I just spinning something together?

23

How can it not have a port for it... but does have the hardware on the motherboard that shows up in your lshw command?

Weird.

I see bluetooth listed in this. Does Bluetooth work?

These are Ethernet. Which - again... confusing since you do not have a port.
Who built this thing? (HP...)
https://h20195.www2.hp.com/v2/GetPDF.aspx/c06913991.pdf

According to this, it should be located as the first port in the back left side (Annotation number 11).

24

How can it not have a port for it... but does have the hardware on the motherboard that shows up in your lshw command?

Because I would need to buy a additive DisplayPort Adapter or an USB-C Adapter.
That makes it really thin what I like :wink:

I see bluetooth listed in this. Does Bluetooth work?

Yes but my mobile (Sony Xperia F3311) shows the USB-Tethering option greyed out and I cant use it.

These are Ethernet. Which - again... confusing since you do not have a port.
Who built this thing? (HP...)

Ýes HP built that consumer Notebook, bought it in Kaufland ( a supermarket here with wholesale department). You shold know that all big hardware manufacturers brew their own soup, also DELL does so :wink:

According to this, it should be located as the first port in the back left side (Annotation number 11).

Ah yes you're right, sorry thought that would be the mini-DisplayPort plug as its really thin, But its a hinged RJ45 plug. never seen that before. But nevertheless Zorin does not show the network option in the Gnome system tray also a reboot does not change that nor I get network. Cant use ifconfig as net-tools is not installed yet but it's also showing "cable not plugged in" in the Settings menu altough Its connected to my FritzBox.

Maybe that has to do with my decision to use the alternative driver when I had connection issues wich was coming from the CyberAttack BS of the WEF as I think now.

image
image794×433 25.7 KB

Also tried to use my FRITZ!WLAN Stick AC 430 but it also doesn't work!

There must be an issue that Zorin has with the Network drivers on HW-Layer Level 3 transport to Level 6!
I also have similar issues with the OnboardSoundcard(ALC221)on my (Zorin)Desktop (EliteDesk 705 G1 MT) which is sometimes losing the connection and needs a reboot to work again :wink:

27

It was working before - and suddenly stopped working. And all the drivers check out and show as installed.

At this point - I must question the integrity of the hardware itself.

28

performed a hardware check:

~$ ip l show
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: eno1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN mode DEFAULT group default qlen 1000
link/ether c8:5a:cf:6d:11:0e brd ff:ff:ff:ff:ff:ff
altname enp1s0

there seem to be no issues or did I use the wrong command?

29

Try

tail -f /var/log/messages

as well...

30

sudo tail -f /var/log/messages
[sudo] Passwort für rfnx:
tail: '/var/log/messages' kann nicht zum Lesen geöffnet werden: Datei oder Verzeichnis nicht gefunden
tail: Keine Dateien mehr übrig

/var/log/messages not found!

31

Ok let's try

sudo tail -f /var/log/boot.log

32

sudo tail -f /var/log/boot.log
[ OK ] Finished Restore /etc/resolv.conf if the system crashed before the ppp link was shut down.
[ OK ] Finished Record successful boot for GRUB.
Starting GRUB failed boot detection...
[ OK ] Started Tool to automatically collect and submit kernel crash signatures.
[ OK ] Finished Initialize hardware monitoring sensors.
[ OK ] Finished GRUB failed boot detection.
[ OK ] Finished Remove Stale Online ext4 Metadata Check Snapshots.
[ OK ] Finished Detect the available GPUs and deal with any system changes.
[ OK ] Finished Secure Boot updates for DB and DBX.
[ OK ] Started System Logging Service.

... here it stops and doesn't go back to to the commandline (can't enter anything after)

33

Do you have Secure Boot enabled in your BIOS EFI Settings?

34

yes its enabled

35

Are you dual Booting with Windows?

Secure Boot is for Windows Only. It is a lot like a bouncer at a bar with a list of invited guests. If someone is not on the list, they don't get in.
MS signed many Linux packages (in good faith) but did not sign them all...

Booting with Secure Boot enabled on Linux can be risky that some drivers won't get initialized.

36

No! I HATE Windows and that Gates influence!!!

But I have a good message finally:

Turning off secure boot made the network work again!

So this issue is solved and the thread can be closed!

Thank y'all for your great support! :+1: :+1: :+1:

Solution was that SecureBoot is producing issues with the alternative RTL8821CE driver!

1 Like
37

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