Windows App Support Installation Error

General Help
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1

Hello. Linux newbie here. So I'm trying to stall "Windows App Support" on my Zorin Laptop. When I do I get the following error:

E: Index of /ubuntu noble-updates/universe i386 libva2 i386 2.20.0-2ubuntu0.1 is not (yet) available (404 Not Found [IP: 91.189.91.82 80])
E: Index of /ubuntu noble-updates/universe i386 libva-drm2 i386 2.20.0-2ubuntu0.1 is not (yet) available (404 Not Found [IP: 91.189.91.82 80])
E: Index of /ubuntu noble-updates/universe i386 libva-x11-2 i386 2.20.0-2ubuntu0.1 is not (yet) available (404 Not Found [IP: 91.189.91.82 80])
E: Index of /ubuntu noble-updates/universe i386 i965-va-driver i386 2.4.1+dfsg1-1ubuntu0.1 is not (yet) available (404 Not Found [IP: 91.189.91.82 80])

Am I doing something wrong?

Thanks!

OS: Zorin OS 18.1 Pro

2

Hi. Have you tried launching an .exe file? This should prompt for the Windows App Support installer to launch.
Additionally, are your software sources in Software Updater set to Main Server instead of your country's server?

3

Yes, I did try to launch a .exe file and and I also tried installing form the Zorin menu.

I never knew about "Main Server" vs my country's server. I have now tried both and got the same errors. (which is recommended for it to be on?)

4

Main Server as country servers get latest system updates later than main.
I have a suspicion that there is something to do with 32-bit WINE (i386 as indicated in your first post).
I have had similar issues when attempting to install WINE on other 64-bit distributions.

As you have purchased Pro version of Zorin I would be tempted to fill out a support ticket with Team Zorin or wait for more savvy Zorin users to assist.

Support ticket here:

Also check this thread out:

5

Thank you, I appreciate your attempts to help.

1 Like
6

Follow up possibility using search result of Brave A.I. via Mojeek:

" Linux complains that i386 packages for WINE are not available or have unmet dependencies primarily because the system is missing the i386 architecture or has broken package configurations caused by third-party repositories.

The most common causes and solutions include:

  • Missing i386 Architecture : The system may not have 32-bit support enabled. You must enable it using sudo dpkg --add-architecture i386 followed by sudo apt update .
  • Conflicting PPAs : Users often install libraries from PPAs that do not provide i386 versions. Since Debian/Ubuntu require the 32-bit and 64-bit versions of a library to match exactly, a PPA version of a library (e.g., libfaudio0 or libheif1 ) can block the installation of the required i386 Wine dependencies. The solution is to remove the offending PPA and reinstall standard Ubuntu packages.
  • Missing Repositories : On older upgrades (e.g., 18.04 to 20.04), the universe repository may be missing, preventing the installation of essential libraries like libfaudio0 . Add it using sudo apt-add-repository universe .
  • Broken Packages : If apt reports "held broken packages," you may need to fix dependencies manually using sudo apt --fix-broken install or work backwards to install the specific missing i386 dependency (e.g., libgd3:i386 ) first.

In summary, the error typically stems from missing 32-bit architecture support or version mismatches caused by non-standard repositories that lack i386 builds.

AI-generated answer. Please verify critical facts."

7

When switched to Main Server, open the Terminal and type sudo apt update && sudo apt install zorin-windows-app-support and post the whole Output You get for this here please.