Wrong driver loaded for 5G in Zorin 16 Beta - Help Please?

My Dell Latitude e6330 only connects to 2G and will not connect to 5G. I was told the wrong driver was loaded during install of Zorin 16 Beta. Can someone please tell me how to load the correct driver - below is the computer info:

Summary

joe-latitude-e6330
description: Laptop
product: Latitude E6330 (Latitude E6330)
vendor: Dell Inc.
version: 01
serial: 5YLKRY1
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 smp vsyscall32
configuration: boot=normal chassis=laptop sku=Latitude E6330 uuid=44454C4C-5900-104C-804B-B5C04F525931
*-core
description: Motherboard
product: 0YRP01
vendor: Dell Inc.
physical id: 0
version: A00
serial: /5YLKRY1/CN1296139A0046/
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: A21
date: 11/30/2018
size: 64KiB
capacity: 14MiB
capabilities: pci pnp upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
*-cpu
description: CPU
product: Intel(R) Core(TM) i7-3540M CPU @ 3.00GHz
vendor: Intel Corp.
physical id: 53
bus info: cpu@0
version: Intel(R) Core(TM) i7-3540M CPU @ 3.00GHz
slot: SOCKET 0
size: 2156MHz
capacity: 3700MHz
width: 64 bits
clock: 100MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt dtherm ida arat pln pts md_clear flush_l1d cpufreq
configuration: cores=2 enabledcores=2 threads=4
*-cache:0
description: L2 cache
physical id: 43
slot: CPU Internal L2
size: 512KiB
capacity: 512KiB
capabilities: internal write-through unified
configuration: level=2
*-cache:1
description: L1 cache
physical id: 44
slot: CPU Internal L1
size: 128KiB
capacity: 128KiB
capabilities: internal write-through data
configuration: level=1
*-cache:2
description: L3 cache
physical id: 45
slot: CPU Internal L3
size: 4MiB
capacity: 4MiB
capabilities: internal write-back unified
configuration: level=3
*-memory
description: System Memory
physical id: 46
slot: System board or motherboard
size: 8GiB
*-bank:0
description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
product: 8KTF51264HZ-1G6E1
vendor: Micron
physical id: 0
serial: DEB0FAE8
slot: DIMM A
size: 4GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-bank:1
description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
product: 8KTF51264HZ-1G6E1
vendor: Micron
physical id: 1
serial: DEB0FAE7
slot: DIMM B
size: 4GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-pci
description: Host bridge
product: 3rd Gen Core processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 09
width: 32 bits
clock: 33MHz
configuration: driver=ivb_uncore
resources: irq:0
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:34 memory:f6400000-f67fffff memory:e0000000-efffffff ioport:f000(size=64) memory:c0000-dffff
*-usb:0
description: USB controller
product: 7 Series/C210 Series Chipset Family USB xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:31 memory:f7e20000-f7e2ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.4.0-81-generic xhci-hcd
physical id: 0
bus info: usb@3
logical name: usb3
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.4.0-81-generic xhci-hcd
physical id: 1
bus info: usb@4
logical name: usb4
version: 5.04
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-communication:0
description: Communication controller
product: 7 Series/C216 Chipset Family MEI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:35 memory:f7e3c000-f7e3c00f
*-communication:1
description: Serial controller
product: 7 Series/C210 Series Chipset Family KT Controller
vendor: Intel Corporation
physical id: 16.3
bus info: pci@0000:00:16.3
version: 04
width: 32 bits
clock: 66MHz
capabilities: pm msi 16550 bus_master cap_list
configuration: driver=serial latency=0
resources: irq:19 ioport:f0e0(size=8) memory:f7e3a000-f7e3afff
*-network
description: Ethernet interface
product: 82579LM Gigabit Network Connection (Lewisville)
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eno1
version: 04
serial: f0:1f:af:3f:b1:3e
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.13-3 latency=0 link=no multicast=yes port=twisted pair
resources: irq:32 memory:f7e00000-f7e1ffff memory:f7e39000-f7e39fff ioport:f080(size=32)
*-usb:1
description: USB controller
product: 7 Series/C216 Chipset Family USB Enhanced Host Controller #2
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:f7e38000-f7e383ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 5.4.0-81-generic ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=3 speed=480Mbit/s
*-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: usb@1:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=6 speed=480Mbit/s
*-usb:0
description: Generic USB device
product: BCM20702A0
vendor: Broadcom Corp
physical id: 4
bus info: usb@1:1.4
version: 1.12
serial: B00594F3D15B
capabilities: usb-2.00
configuration: driver=btusb speed=12Mbit/s
*-usb:1
description: Video
product: Laptop_Integrated_Webcam_E4HD
vendor: CNFB183J321010002WG2
physical id: 5
bus info: usb@1:1.5
version: 28.07
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
description: Audio device
product: 7 Series/C216 Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:37 memory:f7e30000-f7e33fff
*-pci:0
description: PCI bridge
product: 7 Series/C216 Chipset Family PCI Express Root Port 1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:26
*-pci:1
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 2
vendor: Intel Corporation
physical id: 1c.1
bus info: pci@0000:00:1c.1
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:27 memory:f7d00000-f7dfffff
*-network
description: Wireless interface
product: Centrino Advanced-N 6205 [Taylor Peak]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 34
serial: a4:4e:31:3d:91:94
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=5.4.0-81-generic firmware=18.168.6.1 ip=192.168.1.10 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:36 memory:f7d00000-f7d01fff
*-pci:2
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:28 ioport:e000(size=4096) memory:f7200000-f7bfffff ioport:f0a00000(size=10485760)
*-pci:3
description: PCI bridge
product: 7 Series/C216 Chipset Family PCI Express Root Port 4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:29 ioport:d000(size=4096) memory:f6800000-f71fffff ioport:f0000000(size=10485760)
*-pci:4
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 6
vendor: Intel Corporation
physical id: 1c.5
bus info: pci@0000:00:1c.5
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:30 memory:f7c00000-f7cfffff
*-generic
description: SD Host controller
product: OZ600FJ0/OZ900FJ0/OZ600FJS SD/MMC Card Reader Controller
vendor: O2 Micro, Inc.
physical id: 0
bus info: pci@0000:0b:00.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress bus_master cap_list
configuration: driver=sdhci-pci latency=0
resources: irq:17 memory:f7c00000-f7c001ff
*-usb:2
description: USB controller
product: 7 Series/C216 Chipset Family USB Enhanced Host Controller #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:21 memory:f7e37000-f7e373ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 5.4.0-81-generic ehci_hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=3 speed=480Mbit/s
*-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: usb@2:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=8 speed=480Mbit/s
*-isa
description: ISA bridge
product: QM77 Express Chipset LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-sata
description: SATA controller
product: 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 04
width: 32 bits
clock: 66MHz
capabilities: sata msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:33 ioport:f0d0(size=8) ioport:f0c0(size=4) ioport:f0b0(size=8) ioport:f0a0(size=4) ioport:f060(size=32) memory:f7e36000-f7e367ff
*-serial
description: SMBus
product: 7 Series/C216 Chipset Family SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 04
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: irq:18 memory:f7e35000-f7e350ff ioport:f040(size=32)
*-pnp00:00
product: PnP device PNP0c02
physical id: 1
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0b00
physical id: 2
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:02
product: PnP device INT3f0d
vendor: Interphase Corporation
physical id: 3
capabilities: pnp
configuration: driver=system
*-pnp00:03
product: PnP device PNP0c02
physical id: 4
capabilities: pnp
configuration: driver=system
*-pnp00:04
product: PnP device PNP0303
physical id: 5
capabilities: pnp
configuration: driver=i8042 kbd
*-pnp00:05
product: PnP device DLL0533
vendor: Dell Inc
physical id: 6
capabilities: pnp
configuration: driver=i8042 aux
*-pnp00:06
product: PnP device PNP0401
physical id: 7
capabilities: pnp
*-pnp00:07
product: PnP device PNP0c02
physical id: 8
capabilities: pnp
configuration: driver=system
*-pnp00:08
product: PnP device PNP0c01
physical id: 9
capabilities: pnp
configuration: driver=system
*-pnp00:09
product: PnP device PNP0c31
physical id: a
capabilities: pnp
configuration: driver=tpm_tis
*-scsi:0
physical id: b
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: TOSHIBA MQ01ACF0
vendor: Toshiba
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 1D
serial: Y5LLCWFRT
size: 298GiB (320GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=4096 signature=16b35f21
*-volume:0
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
version: FAT32
serial: ca17-087d
size: 510MiB
capacity: 512MiB
capabilities: primary bootable fat initialized
configuration: FATs=2 filesystem=fat
*-volume:1
description: Extended partition
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
size: 297GiB
capacity: 297GiB
capabilities: primary extended partitioned partitioned:extended
*-logicalvolume
description: EXT4 volume
vendor: Linux
physical id: 5
logical name: /dev/sda5
version: 1.0
serial: 629090a5-e361-47ed-a1b9-4f1af874c8d4
size: 297GiB
capacity: 297GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized
configuration: created=2021-08-10 12:51:30 filesystem=ext4 lastmountpoint=/ modified=2021-08-16 18:05:54 mounted=2021-08-16 18:05:58 state=clean
*-scsi:1
physical id: c
logical name: scsi1
capabilities: emulated
*-disk
description: ATA Disk
product: WDC WD3200BEKT-0
vendor: Western Digital
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/sdb
version: 1A01
serial: WD-WX41A7379138
size: 298GiB (320GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=ae8c518f
*-volume:0 UNCLAIMED
description: Windows FAT volume
vendor: MSWIN4.1
physical id: 1
bus info: scsi@1:0.0.0,1
version: FAT32
serial: d70e-d8d6
size: 510MiB
capacity: 512MiB
capabilities: primary bootable fat initialized
configuration: FATs=2 filesystem=fat
*-volume:1
description: Extended partition
physical id: 2
bus info: scsi@1:0.0.0,2
logical name: /dev/sdb2
size: 297GiB
capacity: 297GiB
capabilities: primary extended partitioned partitioned:extended
*-logicalvolume
description: EXT4 volume
vendor: Linux
physical id: 5
logical name: /dev/sdb5
logical name: /
version: 1.0
serial: afafe751-b5b4-42b4-bcaf-b09c7f051d35
size: 297GiB
capacity: 297GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2021-06-20 13:27:00 filesystem=ext4 lastmountpoint=/ modified=2021-08-16 18:43:04 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro mounted=2021-08-16 18:43:09 state=mounted
*-battery
product: DELL 49VTP
vendor: LG
physical id: 1
version: 09/10/2020
serial: 7444
slot: Sys. Battery Bay
capacity: 56160mWh
configuration: voltage=10.8V
*-power UNCLAIMED
description: To Be Filled By O.E.M.
product: To Be Filled By O.E.M.
vendor: To Be Filled By O.E.M.
physical id: 2
version: To Be Filled By O.E.M.
serial: To Be Filled By O.E.M.
capacity: 130mWh

Please forgive me if this is a stupid question, but are you using ethernet or wifi to connect to your network? It may matter for the driver.

Edit: I found the following. If recommend the reloading the kernel portion so you don't have to restart your network adapter every time.

Also, are you completely updated? Because the beta was created with the 5.8* kernel and had recently been updated to the 5.11* kernel.

Try:

sudo apt update
sudo apt upgrade

I don't understand your reference to 2G and 5G as for me that means cellular comms. Are you saying your lattitude has inbuilt cellular comms?
Or are you referring to 2.4Ghz and 5GHz wiFi?

Thanks for the reply 337harvey - I am using wifi only and I tried unloading/reloading VPN and kernal - no difference. Tried all what you suggested but no change. I guess I can live with only 2G - it's still very fast I was just trying to fix what didn't work correctly.

Thanks for the suggestions . . .

I was referring to 2.4Ghz and 5GHz wiFi

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Looks like Dell themselves don't have Linux drivers for that laptop.
https://www.dell.com/community/Laptops-General-Read-Only/Drivers-Dell-E6330-with-Ubuntu/td-p/5162546

Please navigate to /etc/NetworkManager/system-connections in your file manager. Look for Your Connection.nmconnection
Use rename if you need and copy that full name. Then open a terminal and run the following, replacing (Your Actual Connection Name).nmconnection with the one you copied above.

sudo nano /etc/NetworkManager/system-connections/(Your Actual Connection Name).nmconnection

arrow key down to Under section [wifi] and add the following:

band=bg

band=a

The band=bg is for the 2.4ghz and the band=a is for the 5ghz. Save and exit by hitting ctrl+x, then the y key to say yes to save, then the enter key to save as current configuration.
Log out, then back in and open your network connection settings, move to the Wireless tab and then the Band drop down menu and see if the 5ghz is there.

Please forgive me, I had replied to the wrong thread.

1 Like