Zorin 16 only can only access local network

General Help
1

Hi,

I recently installed Zorin OS 16 (after a while on 15.3), and it worked flawlessly for a day or so, until this morning it won't connect to internet.

  • WiFi works fine
  • i can ping my router using its IP address (and access its web interface)
  • i can ping a NAS on the LAN using its name (and access its web interface)
  • i CANNOT ping any website (nor access it obviously)
  • Connection by ethernet cable makes no difference
  • I have not -knowingly- tampered anything with regards to firewall, iptables or anything else network related
  • I do however have installed ProtonVPN and ProtonMail Bridge (and i don't mean to point fingers as those have never been an issue in the past several years)

Any help much appreciated, if that can save a re-install bound to lead to the same issue.

Thanks !

3

Thank you for your message, all other devices on the network connect just fine, including my laptop when booted on Windows (double boot). So this isn't a hardware issue either.
The VPN is setup on the laptop, not on the router.
I have now uninstalled hte VPN, and checked that the firewall was switched off, yet still no joy, in can't ping anything further than the local network.

Thanks,

4

What is the output of

sudo lshw -c network

5

Thanks for your help, in the end, i went nuclear and re-installed Zorin. All works as expected including VPN (now using openvpn rather than the dedicated Proton client).
I will follow up here if the fresh install is faced with the same issue again.

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6

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