Zorin 17 not working on dell 13 9635

I have a dell 13 2 in 1 9635 laptop and am experiencing;

  1. touch screen not always working
  2. zorin 17 forgets my password and i have to make a new one after 2 to 3 log ins
  3. zorin 17 does not perform like it did on zorin 16.3
  4. screen dims and i have all settings off and this happens when connected to power
    thank you for any help you can offer

Z17 unlike Z16 boots to Wayland by default. You can try starting with X by selecting from the gearwheel as per this post: How does one change Wayland to X and do I need to? - #2 by Aravisian

why do i need to do this?

Experiment to see if any improvement as X was what you had with Z16.3. If no better choose Wayland again next time.
You may also want to use Software Updater and make sure you are up-to-date with software and drivers.

I cannot get the gear icon to show up.

Maybe it has gone to X11. This terminal command should give you indication of whether session is running as Wayland or X11.

echo $XDG_SESSION_TYPE

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