New to Zorin, using 18 Pro, first post, Dropbox user. The following topic is closed, but has been viewed 4k times, but apparently not fixed and I have the same issue on v18:
Zorin OS 17 Dropbox menu not working
I am not a programmer. Will someone be fixing this? Is it something I could leaern to do without spending hours on it? It is annoying to have to remember to lock/unlock my screen after every boot-up.
Thank You!
Please note, Zorin 18 is a fork of Ubuntu 24.04 and uses the Gnome Desktop Environment.
The issue of the Dropbox menu not being clickable in Ubuntu 24.04, requiring a screen lock and unlock to restore functionality, is a known and ongoing problem. This bug affects multiple users and has persisted across various Ubuntu 24.04 releases and Dropbox versions, including v198.4.7615, v200.4.7134, v202.4.5551, and v208.4.5824. The workaround of locking the screen (using Super+L or Windows+L) and then unlocking it reliably restores the functionality of the Dropbox menu. This workaround is effective even when using desktop environments like GNOME with extensions such as Dash to Panel.
The root cause appears to be related to the interaction between the Dropbox client and the GNOME desktop environment, particularly concerning the AppIndicator and KStatusNotifierItem Support GNOME extension, which is necessary for the menu to function.
However, the menu state is not preserved after system restarts or power-offs, necessitating the lock-unlock cycle to reinitialize it. A more permanent solution involves creating a startup script that automatically restarts the app indicator after login, which can be achieved by disabling and re-enabling the Ubuntu AppIndicators extension via a script. Additionally, ensuring that required packages like libappindicator are installed may help resolve underlying UI component issues.
AI-generated answer. Please verify critical facts.
I just installed DropBox via Synaptic on PCLOS Debian (KDE Plasma).
Due to the theme I have, the icon does not show correctly, but the menu is there:
and clicking on the Sign In opens the page to login.
I used Synaptic Package Manager to install the necessary packages:
I don't use DropBox I should add.
If I choose a different theme, the icon shows but the menu is transparent. I suspect my WD drive is failling. I should have taken it up with the (unofficial?) WD shop on Amazon when I could not get hold of a new drive from my normal online Tech supplier. It has a Do not remove sticker dated 2015, so I suspect I have been sold a refurbed drive! Just received some new ones from WD Direct so will be busy backing up my failing Drive as changing the menu type in Plasma is failing drastically!
Should add this is Plasma 6.3. I will see if I can do it on my Zorin 18 Core that I ripped Zorin Appearance and other Zorin stuff for Plasma 5.27, which makes it a 'Frankenstein Kubuntu'!
Plasma 5.27 on Zorin does not have the python-3 packages but DropBox is available in Discover (KDE Plasma equivalent of Software on Gnome/Zorin):
Launching DropBox from the menu asks to install an additional package for it to work as shown in the above screenshot (just as in PCLOS Debian on Plasma 6.3)
On completion, DrobBox icon appears in System Tray (very dark) an launches the DropBox web page:
So if DropBox is crucial for you then I would suggest leaving Gnome/Zorin DE behind and install Plasma 5.27 from Synaptic Package Manager.
Changed to Arc theme and everything is visible:
Thank you to all for the helpful replies and suggestions. Until I become more proficient with Linux overall, I'll be locking/unlocking!
