So far loving Zorin.
However the default audio leaves much to be desired. It sounds flat and lacks bass. Zorin could pick a default program for equalizing and have it installed and enabled to more standard sound (eg Windows audio is equalised from the jump).
Until a program like that is included by default, you could try EasyEffects in Zorin 18.
sudo apt install easyeffects
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Hi and welcome.
Can we rewind?
Please open a terminal and enter:
inxi -A
and post back the results please.
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I use JamesDSP and it works great!