Zorin os 16 lite without sound

i have installed zorin os 16 lite in my computer and the sound doesn't work, i tried install pulse audio and configurate of all ways possible, can someone help me?

Pulseaudio is already installed on all editions on Zorin OS. Without Pulseaudio you wouldn't have Audio at all.

Does audio work on other operating systems?

If you run in terminal:

alsamixer

Does anything have a value of MM which means Muted? Unmute any speakers in Alsa...

If that is no good,
Can you please relay the terminal output of

sudo lshw -C multimedia

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