Zorin OS upgrade issue

Hello everyone, I trying to upgrade from Zorin OS 16 to Zorin OS 17 Core. When my computer restarted it now shows this when I type in my username and password. It shows the Zorin OS logo when booting, but just before it comes to the login screen it does this.


Then

Any advice on what I should do?

Thanks.

After you login, enter in the command prompt:

startx

if it comes back with an error and needs a package installed then install that package.

As I was writing that last sentence it occurred to me that Zorin 17 no longer uses X as the default graphics, but Wayland!

Try this instead:

dbus-run-session -- gnome-shell --display-server --wayland

[Source: linux - How to start GNOME Wayland session from command line/tty? - Stack Overflow]

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If the above doesn't work it may be a good idea to take a look at the boot logs. Try this command:

sudo tail -n 100 /var/log/boot.log

It should include which systems failed to initialize, most likely something to do with Gnome but this may give some pointers as to where to look for the error.

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Hi, I have tried all those suggestions but nothing worked.

When I try that command it shows this:

I have tried to check the boot logs and this is what it says:




Any suggestions?
Thanks.

This is odd.
Your logs show that GDM is reached and started, yet your command says there is no such file or directory for Gnome-Shell.

As an aside, the dependency issues for System Security Services Daemon can be ignored for now. That is an issue that can be resolved with a BIOS setting or configuration file.

How much total space is taken up by Zorin OS on the hard drive?

It is taking up about 95.7. I have allowed 100GB before but now have just expanded it to 160GB due to me having it running in Virtual Box on a Virtual Machine.

That's ...
Quite large. Is that an intentional use of space (Downloading large files, games or medida) or unintentional (/var/logs are filling up with lots of errors gobbling up space)?

I do have quite a lot of media downloaded that is probably why it is using quite a lot of space.

The trouble you are having may be due to running out of space for the ext4 system to create upgradable blocks for software.
The ext4 file system is journaling and does not fragment. This is why you do not need to defrag on Zorin OS though you did on Windows with NTFS.
Software is assigned a large enough block that it can be modified, upgraded and grow and all data for that software is retained in that block. If that software outgrows its block, the entire thing is copied to a new larger block.

I have tried again on a backup to try again. I have added an additional 54GB of storage remaining on the VM but it is still doing the same issue. Here are the steps I tried.

I have fully updated the system with the Software updater and Software Store and restarted the system.

Then did the update process;


These are the packages it says it will remove:
adwaita-icon-theme-full
brasero
brasero-cdrkit
bsdmainutils
colord
dleyna-renderer
dleyna-server
evolution
evolution-ews
evolution-plugin-bogofilter
evolution-plugin-pstimport
evolution-plugins
firefox
firefox-locale-en
flatpak
fonts-noto-unhinted
fuse
gdm3
gimp
gir1.2-champlain-0.12
gir1.2-gtkchamplain-0.12
gir1.2-mutter-7
gnome-contacts
gnome-control-center
gnome-maps
gnome-photos
gnome-screenshot
gnome-shell
gnome-shell-extension-remove-dropdown-arrows
gnome-shell-extension-x11gestures
gnome-shell-extension-zorin-appindicator
gnome-shell-extension-zorin-connect
gnome-shell-extension-zorin-connect-browsers
gnome-shell-extension-zorin-desktop-icons
gnome-shell-extension-zorin-magic-lamp-effect
gnome-shell-extension-zorin-menu
gnome-shell-extension-zorin-printers
gnome-shell-extension-zorin-taskbar
gnome-shell-extension-zorin-window-move-effect
gnome-shell-extensions
gnome-shell-extensions-zorin-desktop
gnome-software
gnome-software-plugin-flatpak
gnome-software-plugin-snap
gstreamer1.0-plugins-bad
gvfs-bin
heif-gdk-pixbuf
hplip
libappindicator3-1
libbrasero-media3-1
libchamplain-0.12-0
libchamplain-gtk-0.12-0
libevolution
libgc1c2
libgdk-pixbuf2.0-0
libgegl-0.4-0
libgimp2.0
libgupnp-av-1.0-2
libgupnp-dlna-2.0-3
libhandy-0.0-0
libmutter-7-0
libsane
libtss2-esys0
libwacom2
libwmf0.2-7
libwmf0.2-7-gtk
libwxgtk3.0-gtk3-0v5
nautilus-extension-brasero
network-manager-gnome
python3-gst-1.0
sane-utils
simple-scan
ubuntu-release-upgrader-gtk
update-manager
update-notifier
veracrypt
zorin-appearance-layouts-shell-core
zorin-connect
zorin-desktop-session
zorin-os-desktop
zorin-windows-app-support-installation-shortcut

Then it does the upgrade proccess.

Once it hit the end all of a sudden the screen did this.

Because it had been blinking the - on the top left of the screen for like 30 minutes I thought it had stalled or had an issue. I restarted them VM and now it shows.



Now I am not sure what to do?

When you say it "hit the end", are you referring to "Finishing Upgrade"?

And afterward - when you boot, it is showing a splash screen for Zorin OS 16?

Right away, I would say it is a good thing you backed up your data, first...

Yes, when I say 'hit the end' I mean to finish upgrade.

Afterward, when I boot, it shows the slash screen for Zorin OS 16.

An additional 54gigs should have been more than enough.

It does not give us an errors to work with.

From the busybox window, at the initramfs prompt, type exit and tap the enter key. Please relay what it displays.

Just curious, is it normal for this to happen after the upgrading process is on 'Installing the upgrades' then all of a sudden the screen does this where it keeps on blinking for about 20 minues, then the screen goes black.

After that, it does this and has been stuck on it for quite awhile.

No, it is not. Blank or dark screen with a blinking cursor can mean the display manager is failing. This may be caused by a graphics issue or kernel failure.
As you can see, I am at a loss for a definitive explanation. This is occurring in a VM. The upgrader is not relaying any errors.
It may be that there is an issue with the hardware that is not compatible with Zorin OS 17.

Can you relay what graphics card you are using?

Just to give a bit of context, since I am running it on Virtual Box I thought I would try the .vdi file on my other system to see if it does the same issue after upgrading and it does the same thing.

The graphics cards in both of the systems are Nvidia Geforce RTX 4070 in one and an AMD Radeon RX570 in the other.

Like I said I had a backup of the .vdi file so I could restore and try it on my other PC and it does the same issue.

I think I might need to stay on Zorin OS 16 for now because I am not sure if we can find where the issue is coming from.

Maybe You should try it with a fresh Install of Zorin 17 on one of Your Systems. Save your Data before and then look if the System itself runs on Your Machine.

Yes, I do think this is probably the only option.

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