Lddsa
1
Hi...
I've bought the Pro Version of "Zorin OS" V.16.
I've tried the first time, but nothing happened, the second time... nothing.
I think this was mostly because i had an ad-blocker activated.
Then i've tried the third time and then, it said that my bank account did not have sufficient funds.
So i end up not receiving an payment or a download e-mail.
I've contacted my bank, and they said it was debited two times.
And I Still did not have received an payment or a download e-mail.
How can i get a refund of one of the two purchases made ?
And how can i get the payment and download e-mail ?
1 Like
Lddsa
2
Is there any admin or moderator that could help me in this case, plz ?
AZorin
3
Hello,
We've just sent you an email about this.
2 Likes
Lddsa
4
Hi, my bank says that both transaction's are still pending...
Will i get a refund of both of them automatically ?
1 Like
AZorin
5
Both of the pending duplicate transactions have now been cancelled, so the money should be returned to your bank account promptly.
Lddsa
6
Thank you very much for the support.
Much appreciated.
Regards,
Lddsa
system
Closed
7
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