Zorin Refuses to Suspend and Sometimes Freezes

My desktop computer refuses to suspend. When I suspend the system, the screen goes blank and the machine "shuts down" as though it's suspending. Then it immediately turns back on. Im not sure why it does this. I tried disabling secure boot. I do have a nvidia graphics card and I am running the latest proprietary driver. I also tried an older driver. It all behaves the same.

I'm new here, so Im not sure how to provide you a system snap shot of my hardware. Can anyone tell me how to get a system snap shot?

Additionally, if my computer screen shut off and the machine idles for about 15 minutes, tapping the keyboard and mouse does not bring it back on.

I can still exchange this machine at best buy, so I'm thinking about exchanging it for one with nothing but amd graphics and doing away with nvidia. Seem nvidia is very problematic for linux.

I added my system specs in a response below.

Enter into terminal

sudo apt update

sudo apt install screenfetch

Enter your password when asked...

Once that has finished installing, then just type...

screenfetch

Now take a screenshot, and post that here on the forum.

Mine for example...


Thank you, here is my screenfetch.

@greenwood Do you use Wayland or Xorg? Wayland is used by default, but Xorg is recommended for Nvidia cards, as these often do not work well with Wayland. You can change this by logging out and then clicking on your user name when logging in. A cogwheel will appear on the screen. Click on it and you can switch to Xorg.
Also deactivate fast boot in your UEFI/BIOS.
If you have a dual boot with Windows, you should also deactivate the quick start in Windows (at power options) so that the computer shuts down completely.
If none of this helps, you could try a newer kernel or also an upgrade to Zorin 17 with the Zorin upgrader.

1 Like

Welcome to the Forum!

Beneath the the Wayland/Xorg Thing what @Forpli already explained:

What Tool did You use to create the bootable USB Stick?
Is Your BIOS in UEFI or Legacy Mode?
Your Processor seems to be a newer one. Maybe it could be neccessary to try it with a newer Kernel.