Hey there! For a few days now I've been unable to use Zorin's software store because it doesn't seem to have internet access at all.
When clicking on apps on the front page or searching for an app only the loading circle appears.
In the updates tab it just says "Looking for updates, this might take a while..."
My internet connection isn't the problem because I can
surf the internet with different browsers
send e-mails from Evolution
install Atom packages
apt-get upgrade
wget zorin.com
When going to the "Info" section in the system's settings and clicking on "Software updates" it just says: "The apps on your device are up-to-date". (I don't know whether the system was actually able to check for updates or whether it didn't find any due to no internet connection.)
Here's what I already tried (without success):
restart the computer
disable WiFi and re-connect
connect to different WiFi
I'm using Zorin OS 16 Core with Linux Kernel 5.13.0-28-generic.
Open software and updates and see if the Zorin and Ubuntu software sources are enabled. If you can update via the terminal without error there is no problem with the update sources. For an alternative and more detailed package manager you can try synaptic for now.
What happened? I've been waiting for 1 hour, updates in the software store don't run and install new applications also don't run. My internet is smooth and storage is more than enough.
