Bluetooth Mouse not Working Properly in Newly Installed Zorin OS 18.1 Core from Dual Boot with WIndows 10

General Help
, , ,
1

I have recently Installed Zorin OS 18.1 Core in dual boot option with Windows 10 as to have Linux experience first as a replacement of windows 10.
The issue I am facing is my touch-pad of the laptop is not working properly hence I have to use Bluetooth mouse for navigation, in WIndows 10 it was running perfectly but after pairing same mouse in Zorin OS it is frequently disconnected as the time I am booting (might be possible after booting from windows to Zorin, "not confirmed") and another issue is my bluetooth mouse's left click is frequently halted to work completely although cursor and the right click is performing perfectly meanwhile.
As of my searches I have found some solution like, pairing the mouse again, unchecking windows's 10 fast boot option and inserting Timeoff script in the grub and I have attempted all and nothing changed.
Only thing worked to release the working of left click is refreshing mouse through terminal with below scripts:
"sudo modprobe -r psmouse"
"sudo modprobe psmouse"
But left click still halted to work with a span of 10-15 minutes of script exercised so I am unable to do that again & again and I am not much technical person rather than analytics, so your help is very much appreciated otherwise I have to change OS again.

1 Like
2

I had a problem with Blue tooth also but changing the USB dongle to a LINUX compatible one solved the problem.

3

Hi and welcome.

I think I have posted elsewhere about issues where bluetooth is used in both Windows and GNU/Linux. What happens is that Windows 10 tends to lock the Bluetooth with the keys it creates. One suggestion I found elsewhere was identifying the bluetooth keys by searching the Windows Registry and copying these values to GNU/Linux OS.

Have you got all of the bluetooth packages installed? What is the version of Bluetooth being used? The standard GNU/Linux tends to be Bluetooth 4, but there are also additional packages for Bluetooth 5 and Bluetooth 6 which are best (easieset method) by using Synaptic Package Manager:

Just a side comment, Bluetooth mice/keyboards can't be used until the login screen is showing - one of the disadvantages of Bluetooth compared to RF.

4

What is the brand and model of your laptop? Is your touchpad defective, or does it work in Windows?

5

Hello
If you have dual boot you need to disable fast startup in Windows power management.

2 Likes
6

Welcome to the Forum!

Beside disabling Fast Start-Up in Windows:

  • Are Secure Boot and Fast Boot in BIOS disabled?
  • Does Your System run in Wayland or X11? You can check that with the Command echo $XDG_SESSION_TYPE via Terminal
  • Is Your Bluetooth Mouse connected directly with the built-in Bluetooth of Your PC or do You use a Dongle?
  • Could You post Your Hardware Specs?
7

not possible lost my available mouse's dongle only solution is blue-tooth right now!

8

HP Elitebook 8440p is my laptop's model and my touchpad is actually defective and can not be worked on windows as well

9

I have already disabled fast startup in windows but still issue persists

10

when your mouse is connected, go in terminal:

bluetoothctl devices

you will see your mouse and the mac address so do that:

sudo bluetoothctl info 'mac address'
bluetoothctl trust 'mac address' 
sudo bluetoothctl info 'mac address'

and give us the output

11
  • Te Secure Boot and Fast Boot was enabled but I have disabled them now (But still issue persists).
  • System runs in Wayland.
  • Buetooth Mouse connected directly with built-in Bluetooth of my Laptop witout Dongle.
  • Hardware Specs:
    Model: HP HP EliteBook 820 G3
    Memory: 8.0 GiB
    Processor: ntel® Core™ i5-6300U × 4
    Firmware: N75 Ver. 01.51
    OS Type: Zorin OS 18.1 Core 64-bit
    Windowing System: Wayland
    Kernel Version: Linux 7.0.0-30-generic
12

The device were already marked trusted when I ran command sudo bluetoothctl info 'mac address'
Here is the complete output:
Name: BT5.4 Mouse
Alias: BT5.4 Mouse
Appearance: 0x03c2 (962)
Icon: input-mouse
Paired: yes
Bonded: yes
Trusted: yes
Blocked: no
Connected: yes
WakeAllowed: yes
LegacyPairing: no
UUID: Human Interface Device

13

My tutorial explains you need to install the BT 5 packages via Synaptic Package Manager. :wink: it isn't present by default.

15

You could try it with switching to Xorg to see if it behaves different. To do that, go to the Login Screen. click there on Your Profile so that the Password Field appears. When it is appeared, You should see a Gear Icon in the bottom right Corner. Click on it and choose the Option ''Zorin Desktop on Xorg'' and then log in.

Did You checked the ''Additional Drivers'' Tab if there are any Bluetooth Drivers offered? Could You post the Output of the Terminal Command rfkill list please?

Beside the Issue with the Mouse, does Your Bluetooth work fine with other Devices like Headset for Example?

16

rfkill list Output:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

Beside mouse I have used my bluetooth headphone which as working fine.

17

What is with Switching to Xorg and the Driver Thing?

18

The issue persits in xorg as well and as per AI my bluetooth drivers are upto date

19

@Forpli @Nourpon @Ponce-De-Leon @swarfendor437 @DBStuart and other community members did someone got anything regarding the issue to be fixed or require some other data from me to understand the problem? your help will be appreciated.

20

You wrote above:

Maybe You could another Bluetooth Dongle. Maybe this one could do the Job:

It is officially Linux Supported. And in the Comments someone wrote:

Works fine with Linux (Zorin OS), plug and play!

So, might be worth a Try. I know: You have to buy it. Not ideal.

1 Like