Boa Noite!
It would be interesting to know which version of bluetooth is being used with:
hciconfig -a
Do you have BlueZ and Bluman installed?
Also take a look here:
https://askubuntu.com/questions/144655/how-to-check-bluetooth-status-via-terminal
If you have BT5 or BT6 you may need to install additional packages via Synaptic Package Manager:
Images from my Tutorial here:
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