Daily freezing and forced reboot

General Help
1

Starting only about 1 week ago, my computer has been freezing and locking up, forcing me to reboot.

The computer typically freezes during work hours, when I've got the following apps up and running:

  • MatterMost
  • VSCode
  • Gnome Terminal
  • Files
  • Firefox
  • Brave

When the computer freezes:

  • If there is audio currently playing, the audio will start repeating that last half second or so.
  • My cursor will remain in place, but if I move my mouse around, after about 10 seconds, I might see a tiny bit of movement of the cursor onscreen.
  • I cannot alt + tab to anything, force quit, etc. Everything appears to be completely locked up.

I have been achieving a reboot by:

  • hold alt + printscr
  • press r, e, i, s, u, b

After the most recent freeze + reboot, I immediately ran the following:
journalctl -b -1 -e

Here is the output:

I am no expert on parsing this information. There are a few things in there that could be culprits? This line in particular is interesting:
/usr/libexec/gdm-x-session[3659]: (EE) client bug: timer event2 debounce short: scheduled expiry is in the past (-5ms), your system is too slow

My specs:

  • OS: Zorin OS 16 x86_64
  • Kernel: 5.11.0-40-generic
  • Monitors: 3 connected, with primary monitor running at 3440x1440@100hz via DP
  • DE: GNOME
  • WM: Mutter
  • CPU: Intel i7-4790K (8) @ 4.400GHz
  • GPU: NVIDIA GeForce GTX 1080 (also have Intel HD Graphics)
  • GPU Driver: 495.44
  • Memory: total 31984MiB

If anyone can offer advice I would greatly appreciate it.

Thanks!

2

Hi,

What is your system specs?

1 Like
3

@Bubby apologies for not including this! I've edited my OP to include the specs.

2 Likes
4

I would suspect this first.
We lately have several members having problem in interaction between integrated GPU and discrete GPU.

1 Like
5

Pull up terminal and type this: sudo apt update & sudo apt upgrade

6

@FrenchPress is there a way to disable the Intel HD Graphics so that only my GPU is active?

7

@Bubby I went ahead and ran the commands exactly as you provided.

Foolishly, I restarted my computer without pasting the output :sob:

There were definitely some packages that appear to have been updated. Not a lot, but a few. I don't recall anything specific though.

1 Like
8

This thread may help:

1 Like
9

Could you tell me which version of NVidia driver you are using?
I remember some members did have some issue with 470 (propitiatory, tested) driver. I am OK with this driver since I have no integrated GPU.

10

after update (and I know it's early to tell) is things working better?

11

I believe he stated 495

12

I missed that :sweat_smile:
So the drive is not the issue.

1 Like
14

Or XFCE :mouse2:

16

Indeed. It is a matter of one's taste.
I mentioned XFCE since @Aravisian is expert at it :slight_smile:

1 Like
17

@FrenchPress thank you for the link, I'll take a look and see if this GPU switcher makes any difference.

And as @Bubby confirmed, it is the nvidia-driver-495 (proprietary) version which is installed :slightly_smiling_face:

@Bubby yes to early to tell if the problem is fixed, but it has been happening consistently every day for the last week... so I think if I can go a full day of work tomorrow without freezing, I'll be throwing a celebration! :partying_face: Will report back my results.

@337harvey I will look into the tutorial you referenced - thanks for the suggestion. I will hold off however until I can confirm the freeze is still happening after performing the update + upgrade that @Bubby suggested. I will report back if/when I switch DE.

Thanks again to everyone for jumping in to offer advice so quickly! :pray:

3 Likes
18

Your welcome @beefchimi , hopefully the issue is fixed. look forward to your reporting back ... so we can use this info for future users. G

2 Likes
19

Logitech Mouse?

1 Like
20

And you say we think more of your abilities than your abilities actually support. :wink:

2 Likes
21

Are logitech mouses known to cause issues? I also have a logitech mouse and have been having identical issues to OP

22

I asked the O.P. of this thread if he is using a Logitech mouse in response to the libinput error he had also gotten. It is probably unrelated to the GPU issue.
The libinput error is also likely to be a False Alarm rather than anything to worry about.