Results:
michael@Slappy:~$ inxi -A
Audio: Device-1: Intel driver: intel-ipu6
Device-2: Intel driver: snd_hda_intel
Sound Server: ALSA v: k5.15.0-75-generic
michael@Slappy:~$ inxi -N
Network: Device-1: Intel driver: N/A
Hm... not good
Lets dig a little deeper on the net card
sudo lshw -C network
regarding audio, try experiment with alsamixer
alsamixer
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@Storm
Firstly, many thanks for taking an interest and offering help.
michael@Slappy:~$ sudo lshw -C network
*-network UNCLAIMED
description: Network controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix cap_list
configuration: latency=0
resources: iomemory:600-5ff memory:603e1e4000-603e1e7fff
*-network
description: Ethernet interface
physical id: 3
bus info: usb@3:3
logical name: usb0
serial: 92:2b:ce:4e:38:cd
capabilities: ethernet physical
configuration: autonegotiation=off broadcast=yes driver=rndis_host driverversion=5.15.0-75-generic duplex=half firmware=RNDIS device ip=192.168.29.222 link=yes multicast=yes port=twisted pair
The above was collected whilst networking was enabled over USB (tethering)
Regarding audio:
alsamixer reports:
Card: HDA Intel PCH
with the message: This sound device does not have any controls.
Edited to add I paired a Bluetooth speaker with Zorin Dell XPS Plus laptop successfully but it was still not listed as a sound device.
The drivers/firmware need to be updated. The easiest way to do that is install a newer version of the kernel.
Storm is right. You can find a tutorial in the tutorial and guides category of this forum.
Ensure you backup any data you don't want to lose (i know it's a new pc, but that is something you normally do during installation, import what's important to you) and your home folder.
Update the kernel by the guide and reboot.
If you search this forum for, how to upgrade kernel, it should be the first link. The guide specifically mentions zorin 16.2 kernel.
Thanks - I will try that now and report back.
Using this guide: How to upgrade Zorin 16.2 to a newer kernel
At the step:
> sudo add-apt-repository --remove "deb http://ca.archive.ubuntu.com/ubuntu jammy main"
> sudo apt install libssl3
I get lots of errors:
Get:1 Index of /ubuntu jammy/main amd64 locales all 2.35-0ubuntu3 [4,249 kB]
Err:2 Index of /ubuntu jammy/main amd64 libc6 amd64 2.35-0ubuntu3
Cannot initiate the connection to ca.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable) Cannot initiate the connection to ca.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Could not connect to ca.archive.ubuntu.com:80 (91.189.91.38), connection timed out Could not connect to ca.archive.ubuntu.com:80 (91.189.91.39), connection timed out [IP: 91.189.91.39 80]
My network (tethered through USB to phone is working fine (posting this response through that connection).
Any advice?
I recommend using the TuxInvader LTS Mainline, instead.
The steps are:
sudo add-apt-repository ppa:tuxinvader/lts-mainline
sudo apt update && sudo apt install linux-generic-6.02
That should install the 6.2 kernel. Reboot and test.
Check kernel after reboot with uname -r
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Many thanks. I found this solves the WiFi issue and now many more screen resolutions are listed (though fractional scaling does not work - that's no big issue for me). However, there is still no sound.
The only Sound Output Device listed is "Dummy Output"
Any suggestions?
What is the terminal output of
sudo lshw -C multimedia
michael@Slappy:~$ sudo lshw -C multimedia
[sudo] password for michael:
*-multimedia:0 UNCLAIMED
description: Multimedia controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 5
bus info: pci@0000:00:05.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pciexpress pm cap_list
configuration: latency=0
resources: iomemory:600-5ff memory:603c000000-603cffffff
*-multimedia:1
description: Multimedia audio controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 01
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=sof-audio-pci-intel-tgl latency=64
resources: iomemory:600-5ff iomemory:600-5ff irq:16 memory:603e1e0000-603e1e3fff memory:603e000000-603e0fffff
michael@Slappy:~$
Run
sudo apt full-upgrade
Reboot and test. If still no sound, in terminal run
echo "options snd-hda-intel probe_mask=1" | sudo tee -a /etc/modprobe.d/xps.conf
Source: HdaIntelSoundHowto - Community Help Wiki
Reboot - test...
If still now good, try:
echo "options snd-hda-intel probe_mask=254" | sudo tee -a /etc/modprobe.d/xps.conf
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Did a search on "dummy output" here on the forum and found this re Dell which may (or may not) help.
The issue of no sound with "dummy output" is a regular occurance on the forum, so a search is a good start point.
Also as previously mentioned, from terminal run alsamixer hit F6 to see detected sound cards. Post a screenshot.
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On reboot, I get to a completely black screen with a white text prompt to login in
I can log in under my username and password and I get a shell prompt.
I seem to have entirely lost the window manager.
I am now in a complete mess!
If I choose Zorin Advanced Options during the boot sequence it looks like I have a choice of several Zorin versions. None seem to complete booting into a window manager. I never get past a black screen, white text, login prompt.
Suggestions?
With an installation Windows and Zorin
You first have to disable the Security Boot
In your BIOS Menu
Then start the USB stick
Regards
Security Boot was disabled (see original post) from the beginning.
Have you also stored this in the BIOS
If not, it is switched on again
Yes, just checked, Secure Boot remains disabled in BIOS
Okay
and Lecasy support in your BIOS
Has it been enabled?
So
Security Boot -Disable
lecasy support-enable
I can find no BIOS options referring to the word Lecasy (or Legacy)
One of the Zorin versions I can boot yields a prompt and message:
Slappy login: [ 64.625384] snd_hda_intel 0000:001f:3 no codecs found
Starting from scratch formatting partition and reinstalling Zorin... again.
It's very frustrating. Installing Zorin onto my Intel NUC was a breeze, installing Zorin onto the Dell XS Plus 9320 is a complete nightmare.
I can only hope that Zorin will catch up at some point in the not-too-distant future.