Same and quite recently even. And how often did we dig up even the most simple of examples to show that they listen to feedback?
Honestly, their dropping support of XFCE, all by itself, or even if they changed their mind about it - is not what bothers me.
They dropped LXDE from Zorin OS Lite in favor of XFCE previously.
For me it has been a series of events that each one, taken as one event are easily dismissed, but taken as a whole paint a rather dismaying picture of how the ZorinGroup views us as well as the users in general.
Likely, stronger communication brings greater responsibility. But also, being a part of the community. It makes you care about your community.
By staying so distant and withdrawn and silent, I wonder if the ZorinGroup lost touch with caring about their user base.
And for the well being and welfare of GnuLinux as a whole. With narrow vision, a person will try to stride forward since it is all that they can see.
I work differently.
When there are delays, I immediately notify the customer. I do not wait to be asked.
When a hard decision must be made, I notify the relevant affected parties, even if the decision is mine alone to make.
Summary
To me... the release of Zorin OS 17, which a release of Zorin OS has always brought eager anticipation... Brought something... undefinable.
As I examined the beta, looking for bugs or flaws... I felt numb.
It was as if the veil was lifted and I could see, at long last - what the ZorinGroup Roadmap for Zorin OS offered.
I kind of tried convincing myself that I was being paranoid.
Then, there were the other events I mentioned above and I squashed those, too. But I began to get this sense of dread - and so did others.
Something was floating in the air - and others sensed it too and began asking - is Zorin OS Lite discontinued?
Just as so many ask about the long release cycle.
About the delays in developments of Upgrader Tool and Grid.
Pretty words. Sunset. Pretty words I have seen a lot of. Like a pretty painting or a pretty vase... it is not difficult to peer behind the painting, to lift the lid on the vase - and look at the reality it hides.
Our lifetime experiences teach us how to read silence and to peer behind the veils.
Neither pretty words nor lip-service can offer trust, now. The ZorinGroup must join with their own community and open communication and their eyes. Consistent and clear communication.
The Policy of Release when ready
is a real thing. It also requires documentation; in implementing a release-when-ready policy, it needs to be established: clear criteria for determining when a release is ready, such as specific quality benchmarks or user feedback metrics. It is not and never has been just a Public Statement.