Hello All -
I downloaded PRO from the email. The USB stick I burned the ISO to says Zorin OS 16 Pro 64bit.
But after installation, I am unable to see the custom themes. It appears to be the normal free version.
Anything I can do to fix this?
Thanks!
Hi and welcome to the forum 
You can go to Appearance.
There will be the extra themes (such as Windows 11 and Mac themes) you can chose.
I am still unable to view any themes. The Windows 11 or Mac, etc.
What is most strange is that I downloaded the ISO from the email. The USB stick name after burning the ISO using Rufus still says Zorin OS 16 Pro 64bit.
I re-downloaded the image. I re-installed 3 times.
Since the Pro version comes with the installation support, you could reply to that message and ask for help directly from Zorin group.
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If you do the "Try Zorin" option from the Live USB, do you see the alternative layouts in Zorin Appearance?
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Seems even though the ISO is named as PRO it is not. I am unable to see any reference to Windows 11 or Mac on the Live USB or installed version.
I will download a 4th time while watching the new Dune film. Then give it a go again 
I suggest as you have purchased Pro and therefore gain support from Zorin Bros, you could email them or send a PM from here seeking an answer to this question of missing premium layouts.
I assume you did infact purchase Zorin16 Pro direct from the Zorin.com website and not elsewhere?
I will tag this thread for @AZorin and @zorink so they may then see it and perhaps reply here.
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Due to the copyright reason, you would not see those names.
You have to chose them from their looks not from names.
If you see those 8 layouts, you are using Pro version.
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I do see these shapes. I am able to choose the different layouts.
Seems there is a miscommunication in the marketing on the main website. Meaning, I think there should be some section describing the layouts.
Also when installing there is no indication I am installing the pro.
Thank you very much for helping me to resolve this issue (non-issue)
Love from Tokushima prefecture
If you think the problem i solved, please tick a box 
to mark the thread as solved. This will help the future visitors to the forum looking for the answer.
Ah, you are from Japan.
If you are using ibus-Mozc for Japanese input, you might find this tutorial of mine useful:
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Yes, I admit, I think the Zorin's could do a little better job on the home page describing certain things. There have already been reviewers that got on the Zorin's case for not describing what APPS come loaded in Zorin OS 16 PRO.
I am sorry that you didn't know how the layouts worked due to miscommunication. But, at least you can see the layouts, so you know they are there. Additionally, you can also adjust the colors as well in Zorin Appearance.
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Thank you, very thoughtful of you.
Actually I am very happy so far with Zorin Pro. I came from Kunbuntu and became tired of constant UI issues. I just want to focus on coding python/nodejs/nextjs and watch some TV shows and play my only game SWTOR.
I work (volunteer) on a few projects doing API/Framework documentation. Linux Foundation, Django and Laravel. I notice the Youtube reviews of Zorin are very different than what one experiences while installing Zorin Pro. My advice would be to put a big blurb on the main product page for Zorin.com about the PRO ONLY features, such as "Layouts". Just having that tidbit would have helped me to avoid 6-8 hours of confusion and reinstalling Zorin several times. Also it would be wonderful if there were some type of icon displaying "PRO VERSION" next to the Layouts TAB in the Zorin Appearance tool.
Anywho Thanks!
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Also in the pro version itself. So people can see they installed pro and not core as someone here had with a terminal command. It feels cheap, like you got the core version with only the 4 extra layouts.
We purchase Pro version to support developers in place of making a donation. Those additional 4 themes a small token of appreciation by the developers.
Have a look at the list of comparison below. If you are seeking for a higher cost performance, I recommend to stick to a free Core version and make custom themes yourself.
Compare Zorin OS editions.
| Pro | Core | Lite | |
|---|---|---|---|
| LibreOffice suitecompatible with Microsoft Office |  |
|
|
| Advanced desktopbased on GNOME | |
|
|
| Lightweight desktopbased on XFCE |
coming soon
|
|
|
| Zorin Connectlink your phone and computer together | |
|
|
| Standard desktop layoutsin Zorin Appearance | |
|
|
| Premium desktop layoutsmacOS, Windows 11 & Classic, and Ubuntu | |
||
| Professional-grade creative suite of apps | |
||
| Advanced productivity software | |
||
| Additional artworkcurated collection of abstract wallpapers | |
||
| Zorin Installation Support | |
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I understand that, but they should list pro as pro in the terminal and not as core. Thats what i meant with cheap feelings.
lsb_release -a
Write it in your terminal if you have pro
Just run Neofetch.
It shows
OS: Zorin OS 16 x86_64
You wanted it to be something like this?
OS: Zorin OS 16 Pro x86_64
Yes so user dont need to reinstall everytime because its unclear to them.
Add a pro wallpaper or something.
So the rocky montain is not the default wallpaper like in core ? Its confusing for pro users.
Since I've never used Core version, I have no idea which wallpaper is default in Core.
In Pro version, Rocky mountain (default) and one abstract wall papers are the only ones which can show a brightness change with a clock.