Hello. My hardware is a Framework laptop with an Intel i5-1240P.
Brave browser (chromium) shows that hardware video acceleration is not working. intel-media-va-driver is installed. Going off a suggestion on the Arch wiki, I installed and ran vainfo. It outputs the following:
libva info: VA-API version 1.7.0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_7
libva error: /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so init failed
libva info: va_openDriver() returns 1
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_6
libva error: /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so init failed
libva info: va_openDriver() returns -1
vaInitialize failed with error code -1 (unknown libva error),exit
In user-speak: it seems unhappy. Any help would be appreciated.
Have you tested with other distributions? I recall a review video where Framework laptop had this sort of issues with Linux so it may very well be the hardware itself. I would suggest asking in their support forums as well.
It may very well be a software issue and people here more knowledgeable than me will try to help for sure. But different hardware has their own issues and I remember Framwork had a lot of issues with Linux, so it's worth it to ask in their forums for this specifically. To be fair last I checked on Framework laptop was a while back so these issues I mentioned may have been fixed already.
You can try another kernel, some have found more support for hardware in the newer kernels. I'd stay in the 5.15 kernel family. While 6 may be beneficial, it is problematic because of it being a newer kernel (new bugs) and installing it, if mistakes are made, will destroy your Zorin installation. Remaining in the 5.15 kernels will ensure you don't break Zorin and possibly get the firmware you need.
Interestingly, Framework laptop was tested by one of the co-founders of Zorin and reported that it mostly worked well. This was a few months ago so perhaps something has changed since then, but I see there's a link to how to update the BIOS firmware for 12th gen Intel processors on Framework laptop. Maybe it's worth a read:
A BIOS update could help. That would only cover basics though... keyboard, mouse, limited video and drive support. It is the minimum to enable the ability for the computer to boot. This will sometimes help, but most functionality is ensured by the OS in way of drivers.