Hardware decoding not working

General Help
1

Hello. My hardware is a Framework laptop with an Intel i5-1240P.

Brave browser (chromium) shows that hardware video acceleration is not working. intel-media-va-driver is installed. Going off a suggestion on the Arch wiki, I installed and ran vainfo. It outputs the following:

libva info: VA-API version 1.7.0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_7
libva error: /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so init failed
libva info: va_openDriver() returns 1
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_6
libva error: /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so init failed
libva info: va_openDriver() returns -1
vaInitialize failed with error code -1 (unknown libva error),exit

In user-speak: it seems unhappy. Any help would be appreciated.

2

Have you tested with other distributions? I recall a review video where Framework laptop had this sort of issues with Linux so it may very well be the hardware itself. I would suggest asking in their support forums as well.

3

I considered asking there, but thought that Zorin folks would likely be more knowledgeable about what was likely a software issue.

But if you say it might be hardware, I'll go ahead and ask the hardware people too...

4

It may very well be a software issue and people here more knowledgeable than me will try to help for sure. But different hardware has their own issues and I remember Framwork had a lot of issues with Linux, so it's worth it to ask in their forums for this specifically. To be fair last I checked on Framework laptop was a while back so these issues I mentioned may have been fixed already.

6

It is quite new: manufactured in 2022. Is there a newer firmware version available than what is normally provided?

8

Interestingly, Framework laptop was tested by one of the co-founders of Zorin and reported that it mostly worked well. This was a few months ago so perhaps something has changed since then, but I see there's a link to how to update the BIOS firmware for 12th gen Intel processors on Framework laptop. Maybe it's worth a read:

10

I upgraded to 5.15.96. It did change the output of vainfo, but seemingly for the worse. Now it just outputs:

libva info: VA-API version 1.7.0
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
vaInitialize failed with error code -1 (unknown libva error),exit

I may try 6.0.9, which this person says is stable with Zorin.

1 Like
11

I think I did look at this before. Following the link, it seems that Framework hasn't yet released a BIOS update for this laptop. The one it comes from the factory with is the most recent.

13

It may be relevant to report the output of sudo lshw -c video:

*-display                 
       description: VGA compatible controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       logical name: /dev/fb0
       version: 0c
       width: 64 bits
       clock: 33MHz
       capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb
       configuration: depth=32 driver=i915 latency=0 mode=2256x1504 visual=truecolor xres=2256 yres=1504
       resources: iomemory:600-5ff iomemory:400-3ff irq:157 memory:605c000000-605cffffff memory:4000000000-400fffffff ioport:3000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff

Notice that rather than reporting an actual GPU, it just says "Intel Corporation."

14

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