Installation fails with [Errno 5] Input/output error while copying files

[cwa]

Hello,

I'm trying to install Zorin OS, but the installation always fails during the "copying files" stage with the following error:

The installer encountered an error copying files to the hard disk:
[Errno 5] Input/output error

What I have tried:

• Downloaded the ISO from the official website
• Verified the SHA256 checksum
• Created bootable USB using Rufus
• Tried multiple USB drives and different USB ports
• Disabled Secure Boot and Fast Boot in BIOS
• Disabled Windows Fast Startup
• BIOS is set to UEFI mode
• WiFi works on the live session but installer can't connect to the internet so I continued without the internet

I also tested installing Zorin OS 17, but I get the same error.

The same USB drive works fine when installing other Linux distributions.

I'm performing manual partitioning since I can't erase my entire SSD. Created EFI system partition (512mb), Linux swap 4gb, and root / partition ext4 (90gb).

Does anyone know what might be causing this or what else I could try?

Thanks.

[Ponce-De-Leon]

Here is another User with the same Issue:

Zorin os 18 error instal

Hello, I'm trying to install Zorin OS 18 Core in a dual-boot configuration on Windows 11. I've set aside 100 GB on my Windows 11 SSD for Zorin. I downloaded the ISO and used Rufus and Balena to create a bootable USB drive. I ran the SHA256 checksum, and there are no issues. During the check that Zorin performs before the installation interface launches, it tells me there is a file error. When I try to install it, after a few moments I get either error message number 5 or the one I’ve inclu…

Did You take a Look there if there are maybe Stuff that You could try?

@cwa

I'm performing manual partitioning since I can't erase my entire SSD.

Can you explain wht You mean with ''I can't erase my entire SSD''? When you start Zorin form the Bootstick in Live Mode and open there GParted aren't You able to wipe the Partitions? Could You maybe post a Screenshot of the Partitions in GParted?

[cwa]

@Ponce-De-Leon

Can you explain with You mean with ''I can't erase my entire SSD''?

There are multiple options like "Erase disk and install Zorin Os" and "Something else". So i choose the "Something else" option since I have other partitions for my files.

I have experience with installing Linux with manual partitioning since I've been using Linux for a few years and testing many distro. But still I might be wrong. So here is a pic

And yes I've read that post too. Tried all of them. Nothing helps.

[Ponce-De-Leon]

@cwa

Okay, p1 seems to be the EFI Partiton, then a Swap Partition and p3 will be the System Partition.

Is there a Reason why You want an extra Swap Partition? How much RAM do You have?

Besides that, I would suggest the Following Way to set the Partitons up during the Installation:

Take p3 and set it up with Mount Point / and ext4 File Format. Under ''Device for boot loader installation'' choose ''Windows Boot Manager''. Then the Boot Stuff will land in p1.

Alternatively, You could create a seperate EFI-Partition if You don't want the Zorin Boot Stuff in the Windows Boot Loader Partition. Take something like 300mb's from Your free Disk Space and set it up as EFI Parition.

[cwa]

Just followed your guide but still it's the same

[cwa]

Solution:

As a workaround, I created a small partition on my SSD and made it bootable using Universal USB Installer (v2.0.0.1). I then booted the installer directly from that partition, and the installation completed successfully.

It seems there may be some issue when installing Zorin OS from certain USB devices. My SD card (used through a card reader) works fine for installing other Linux distributions, but Zorin OS repeatedly failed when booting from it.

During installation, the installer interface could not connect to Wi-Fi, but since Wi-Fi was already connected in the live session, the installer was still able to download packages such as language packs.

For reference, this is the tutorial I followed: