Installed Zorin 16 Pro and lost sound

Good.
Every channel that you see marked MM is currently muted.
So starting from the Headphone channel on left unmute by typing "M" (without the quotes"
I suggest you unmute all channels marked MM as experiment.

You can save your alsamixer settings using the terminal command:

sudo alsactl store

PS: I hope your problem with sof-bytcht is easier to fix than this one:

EDIT: I have also done a websearch using "sof-bytcht rt5645 Ubuntu 20.04"
Results include ref to alsa changes v1.2.2. v1.2.3. @Aravisian may be able to understand it better than me.
https://www.alsa-project.org/wiki/Detailed_changes_v1.2.2_v1.2.3

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