Hi, sj60.
A few questions and suggestions, in order:
- When you first plugged-in the printer, did it appear under Zorin menu->Settings->Devices->Printers? If not, did you try Adding using the button on that window? This is before you even tried the driver or other steps.
- When you moved to downloading the driver, can you confirm that you downloaded the driver (I found this) extracted it, ran install.sh (can directly double-click, make sure Permissions (right-click->Properties-Permissions) has box checked to allow executing as program)?
- Can you install Synaptic and see if there are any packages listed under “Broken” (see first pic on that linked page)? If they are broken, please right-click and Fix and Apply.
- If after any of these steps (including next step) you see a printer appear, and see a duplicate, remove one of them. In my experience remove the one not listed as CUPS. Aravisian here advises related steps here - try his recommendations too.
- Does this work?
PS - You some times have to wait for Simple Scan to recognize the printer. It is quick on some machines and not so on others. This is assuming it shows up under Devices, as I mentioned earlier.