Keyboard is broken on Zorin

Hi ,

I wanted to install Zorin os pro 16. I have laptop, Lenovo ideapad 15 pro
But when I boot in live , during setup my keyboard doesnt work. I can not type, and when I type key is constantly pressed.

I tried to make bootable usb with 3 different tools. Also checked sha256.
All good.

On other distros I dont have such issues.

What is the reason and how to fix it ? :slight_smile:

Thx

Does Core or Lite work properly?

1 Like

Didnt tried

No it is the same

Just noticed that my wifi is not available also

dmesg from live boot

Keyboard failures:

[    1.580570] hid-generic 0003:046D:C548.0003: input,hidraw1: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:04:00.4-2/input0
[  138.877655] systemd[1]: Starting Set the console keyboard layout...
[  139.028523] ideapad_acpi VPC2004:00: Keyboard backlight control not available
[  297.872087] atkbd serio0: Failed to deactivate keyboard on isa0060/serio0
[  298.280062] atkbd serio0: Failed to enable keyboard on isa0060/serio0
[  298.280189] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input99

Errors:

[  161.193850] nautilus[4987]: segfault at 20 ip 00007f6ee8a3b224 sp 00007ffe4cf51768 error 4 in libgio-2.0.so.0.6400.6[7f6ee898d000+113000]
[  316.468649] mce: [Hardware Error]: Machine check events logged
[  316.468662] [Hardware Error]: Corrected error, no action required.
[  316.468676] [Hardware Error]: CPU:0 (19:44:1) MC15_STATUS[Over|CE|MiscV|AddrV|-|-|SyndV|CECC|-|-|-]: 0xdc204000000c011b
[  316.468696] [Hardware Error]: Error Addr: 0x00000000ffcf7cc0
[  316.468699] [Hardware Error]: IPID: 0x0000009600050f00, Syndrome: 0x000001ff0a240700
[  316.468705] [Hardware Error]: Unified Memory Controller Ext. Error Code: 12
[  316.468708] [Hardware Error]: cache level: L3/GEN, tx: GEN, mem-tx: RD
[  316.468716] mce: [Hardware Error]: Machine check events logged
[  316.468718] [Hardware Error]: Corrected error, no action required.
[  316.468721] [Hardware Error]: CPU:0 (19:44:1) MC16_STATUS[Over|CE|MiscV|AddrV|-|-|SyndV|CECC|-|-|-]: 0xdc204000000c011b
[  316.468733] [Hardware Error]: Error Addr: 0x00000000ffcf8e80
[  316.468735] [Hardware Error]: IPID: 0x0000009600150f00, Syndrome: 0x000001ff0a240700
[  316.468739] [Hardware Error]: Unified Memory Controller Ext. Error Code: 12
[  316.468741] [Hardware Error]: cache level: L3/GEN, tx: GEN, mem-tx: RD
[  316.468747] [Hardware Error]: Corrected error, no action required.
[  316.468749] [Hardware Error]: CPU:0 (19:44:1) MC17_STATUS[Over|CE|MiscV|AddrV|-|-|SyndV|CECC|-|-|-]: 0xdc204000000c011b
[  316.468759] [Hardware Error]: Error Addr: 0x00000000ff6821c0
[  316.468761] [Hardware Error]: IPID: 0x0000009600250f00, Syndrome: 0x000001ff0a240701
[  316.468765] [Hardware Error]: Unified Memory Controller Ext. Error Code: 12
[  316.468766] [Hardware Error]: cache level: L3/GEN, tx: GEN, mem-tx: RD
[  316.468772] [Hardware Error]: Corrected error, no action required.
[  316.468774] [Hardware Error]: CPU:0 (19:44:1) MC18_STATUS[Over|CE|MiscV|AddrV|-|-|SyndV|CECC|-|-|-]: 0xdc204000000c011b
[  316.468783] [Hardware Error]: Error Addr: 0x00000000ff682100
[  316.468785] [Hardware Error]: IPID: 0x0000009600350f00, Syndrome: 0x000001ff0a240701
[  316.468789] [Hardware Error]: Unified Memory Controller Ext. Error Code: 12
[  316.468790] [Hardware Error]: cache level: L3/GEN, tx: GEN, mem-tx: RD
1 Like

Yeah..but how to fix it ? Maybe too new laptop for this sw?

Because never had such issues on Arch,Fedora etc

Can you anyway run the system till reaching the desktop or not at all? Because maybe a simple tweak to keyboard settings would fix. Reading the sixth entry on keyboard failures I see it set 2 keyboards. I did a search for input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input99 and I see many similar results but I'm not sure which to look.

1 Like

Yes, I somehow managed to install it and boot after. But I was scared that something is broken, ao I reinstall Arch back and there is all good.

I dont know why my laptop doesnt like Ubuntu.

P.S.
I dont know what to tweak or check for keyboard :slight_smile:

You can change them on Settings > Region and Language, basically you need only 1 keyboard input method to make it work. My default keyboard input method works almost perfectly, you should see IBus on Settings > Region and Language > Manage Installed Languages. To see how keyboard inputs react you can click the eye button under Input Sources so when you press buttons on the keyboard you can see them on the screen. It's just a test, you can close it at any moment.

Nothing changes . Whenever I started to use keyboard, type any key, it starts press it constantly

I contacted support, no answer.

It seems that I can not use Zorin 16 on my new laptop :frowning:

1 Like

How to install something and reboot while I am in live boot from usb ?( Preparing to install Zorin?)

I got it finally. Installed with help of virtual keyboard. Than on first boot, I did full upgrade, and installed latest kernel 6.3.

And now my keyboard working fine.

But still dont have wifi. For example on Arch I needed to install rtw89 drivers

Any clue what to and how install here ?

Thx :slight_smile:

8 posts were split to a new topic: Realtek wifi network unclaimed Zorin 16.3

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