Logitech Unifying Receiver - Firmware Update [Solved]

[pvp]

Hello,
I'm new to Zorin and and nearly new to Linux in general. I recently re-purposed a laptop (formerly Windows 11) by installing Zorin OS. Everything has been going smoothly except that I have now encountered a problem with my mouse.
This is a Logitech mouse with a receiver (a 'unifying' receiver in fact) which plugs into one of the laptop USB ports. The mouse has been working fine but, after some recent updates (I'm sorry but I can't say specifically which updates), the mouse is not longer working.
If I unplug the receiver and check for software updates, I'm told the system is up to date. If I plug in the receiver and check the software updates, I get a message (attached) about an update for the receiver. However this update cannot be done while the device is being used.

I've tried turning off the mouse and various restarts but nothing gets the mouse working nor can I force the update to happen. The mouse is the only device connected to the receiver.

Can anyone help?

I note that my problem is similar to, of not the same as, this thread:

Unifying receive, Logitech

I have a Logitech Keyboard with a receiver in one port, and just added a logitech wireless mouse with a reliever in the other port. In my software center I have a new update that came up: [update] When i try to update this the whole system hangs adn it will not let me reboot or anything it simply freezes. Terminal reboot command says firmware update is in progress you cannot reboot. I did download Solaar to see what is there and this is what that shows: [Solaar] Any ideas on how to fix…

However, I was unable to divine an actual solution from that thread.

I'm on Zorin OS 17.3 Core and the output from 'uname -a' is:
Linux pvp-nix 6.8.0-85-generic #85~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Fri Sep 19 16:18:59 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Thanks you.
Paul

[Aravisian]

Please make a note that to leave TTY, tap ctl+alt+F7

Turn the Mouse Off, then:
Enter TTY using ctl+alt+F3
Run the following commands in the TTY prompt:

sudo fwupdmgr refresh

sudo fwupdmgr get-devices

if you see the Unifying receiver listed, run

sudo fwupdmgr update

Once it is complete, reboot computer and test.

sudo reboot

[pvp]

Thank you so much Aravisian! That did the trick. All working normally again.

[windswords]

I have the same problem with my Logitech mouse. I have a Logitech "wave" keyboard & mouse combo. The keyboard has been great and so was the mouse with Zorin 16. After upgrading to Zorin 17.x (.2 or .3 I think...) the mouse started acting erratically.

So I am going to try the same solution. Because my Logitech mouse was acting erratic I switched to a cheaper wireless mouse that I am using now.

So my question: Can I leave my substitute mouse on and try the solution you described above? The Logitech unifying receiver is still in my computer since I am still using the keyboard. Or do I have to turn off the cheapie mouse as well?