When people come in wanting their tech support right now, its very 1-sided. And when we can't provide the magic fix solution, they give up and say, I'm going back to Windows.
But once you've been on the end of providing the tech support. You realize just how hard of a job it is, its not easy. Its even harder when you yourself lack some knowledge in providing the answer.
So, as someone trying to help another, you volunteer your time, to hunt down a possible solution somewhere on the web, spending minutes, sometimes even an hour looking for it.
It hurts when they say going back to Windows. And then if you accidentally make a mistake and provide the wrong answer and it makes their system worse, it makes you feel like an utter failure.
The stress, my God the stress, its real. So if anyone is looking to do tech support, just so you know, its not going to be easy. And frankly, I think I was more frustrated then the members coming on here looking for support, were frustrated with their own machines lol.
So yeah, its easy to come flying in here at MACH1 speeds, don't even bother doing a search, and yelling the words HELP! Its another being on the end of the person trying to provide that help.