out of memory

General Help
1

Hello,

I apologize for any spelling mistakes, I'm using Google Translate to communicate with you.
So, I'm trying to install Zorin OS 17.3 on my PC.
But I'm experiencing the "out of memory" issue.
I've disabled secure boot, disabled fast boot, and removed dual boot. I've tried with multiple USB drives. I've disabled "TPM." I've done everything recommended here on the forum (I think).
I have 32GB of memory, a super RTX 4080, and an I7 13700k.

Does anyone here have another solution to suggest?
Thanks.

2

Hi and welcome. Using Brave A.I. search engine via mojeek suggests (Please note, Zorin 17 is based on Ubuntu 22.04]:

" Out of Memory Installing Ubuntu 22.04

When trying to install Ubuntu 22.04, users have reported encountering an "out of memory" error during the boot process from a USB drive. This issue can occur on various hardware configurations, including laptops and workstations with substantial RAM. Some solutions include changing BIOS settings, such as reducing video memory size, disabling Secure Boot and SGX, or switching to a lower resolution display. Additionally, using different tools to create the live USB, such as Rufus in ISO mode or Ventoy, might resolve the problem. If these methods do not work, installing an older version of Ubuntu, like 22.04 or even an earlier version, and then upgrading might be a viable alternative.

For example, one user reported that disabling Secure Boot and SGX in the BIOS allowed them to install Ubuntu on their NUC PC. Another user found success by switching to Ventoy to create the installer USB.

If the issue persists, it may be helpful to check the hardware compatibility of your specific device with Linux distributions or consult the Arch Wiki for any known issues with your hardware."

I note from your Avatar you own Pro version. You are entitled to get support from Team Zorin directly by completing a support request here:

3

Welcome to the Forum!

Turn off Secure Boot and Fast Boot are good first Steps. If You have Windows installed, it would be good to turn off Fast Start-Up in Windows, too.
Some Questions:

  • Is Your BIOS in UEFI or Legacy Mode?
  • What Tool did You choose to create the bootable USB Stick?
  • Did You checked the Checksum of the ISO?
1 Like
4

Hello,

Thanks for the reply.
So I tried Ventoy, Rufus, and Balenaetcher.
My BIOS is in UEFI, and I checked the checksum.
I disabled everything I could in the BIOS and disabled fast startup in Windows.
It's really Zorin OS that I'm having a problem with. I tried the latest version of Ubuntu and Mint; I haven't had any problems with them.
I don't have Zorin Pro yet; I was waiting to see if I liked Zorin.

5

Okay, Your BIOS is in UEFI. In Rufus and Ventoy, You can set up the ''Partition Sheme'' for fitting to the BIOS. For UEFI use GPT. Here You can see the Option in Rufus (red marked Area):

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In Ventoy, You can set that up, too. There You have to go in the Settings.

And when the Stick is created, start it and choose the 'Isnstall Zorin'' Option. During the Installation, Youshould get 3 Options when You have Windowa already installed:

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If You want create a Dual-Boot System choose the forst Option ''Install Zorin alongside Windows ...''. Then the Installer asks You hwo may Disk Space You want use and then makes all the Setup automatically. If You want Zorin only, choose the Option ''Erase Disk'' and the Installer erase the Disk and installs Zorin on it.

2 Likes
6

Thank you, I'll test it with Rufus this way, and then with Ventoy if it doesn't work. I'll keep you posted.
Thank you very much.

7

So, I tried Rufus and Ventoy and the settings you told me to use, and nothing happened: "out of memory."
In the meantime, I tried Fedora and Pop, and they all work.
So, Ubuntu, Mint, Fedora, and Pop work, but not Zorin OS :frowning:
I don't understand.

8

Typically, this error means that the RAM was filled.
And this can happen if the "Try Zorin" option was used extensively, due to the entirety of the operation needing to be run on RAM, since it is not a bare-metal install that can write to disk.

However, with 32Gigs of RAM available, I find it highly unlikely that you could have filled all the RAM merely by booting, then loading Try Zorin, then running the installer.
All the same, you might try installing directly from the grub menu at boot, rather than loading the Try Zorin first, to see if that no longer eats RAM.

9

Thank you.
So I tried to install it directly, but when I click "try" or "install," I get "out of memory," and I can't do anything except restart the PC. I don't see an install option.

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10

So, I think we can discount RAM at this point as a likely culprit.

Are you certain you are booting the Live USB as EFI and not as Legacy (MBR)?

Have you tried Zorin OS (Safe Graphics)?

The last likely thing I can think of would be that the .iso file is corrupt, though I assume you have already tried re-downloading it by now.

11

In EFI, yes.
I also tried "safe graphics."
And yes, I had to download it 3 or 4 times on 2 different PCs.
I also tried Zorin OS 16.3.

1 Like
12

What a stumper. I would suggest MemTest+86...

Yet, you say this does not occur on other distros.

Since those distros are a later base, I might think that relates but:

These specs do not suggest that only the latest can work.

Same result?
I am truly stumped given all that has been tried.

13

Exactly the same result with 16.3
I regularly test the entire PC; a memtest86 was run two weeks ago before I even tried Linux distributions.
I'm almost certain the problem stems from something so simple that we don't think about it, lol

14

Wondering if it is a USB issue. What capacity and how old is the memory stick?

1 Like
15

I tried three USB drives, two 16GB drives that were quite old (several) years old, and one 32GB drive that was a few months old.

16

Hmm ... these all run with a newer Kernel than on Zorin. Maybe the Kernel on Zorin doesn't support You Hardware Configuration so well.

1 Like
17

Yes maybe, but then I think there is nothing to do but forget Zorin?

18

6.8 kernel for an i7 with 4X series Nvidia? I would be amazed if the kernel did not support it.

What about BIOS EFI firmware? Is that up to date?

19

Latest BIOS version yes

20

If it is really the Kernel because the System doesn't even install, I'm afraid yes. When You could install the System, You could upgrade to a newer Kernel. But when You can't install the System ...

You could try it with another Distro until Zorin 18 with a newer Kernel will be released. But I would agree to @Aravisian that the Kernel should - at least in Theory - support Your Hardware. Maybe it is specific Your RAM ... I guess, You don't have the Possibility to built in another RAM to check if this would work?

1 Like