Concerning .iso files, I've got several on my HD, encoded from DVD I own, and been using those files without any problems, until the last Zorin update, tried them all, with different software. Here are the results :
with Zorin default video player : getting the error message "DVD source is lacking, download it from Software". Tried to do it, but it seems there's no such thing in the databe
with VLC : the file just don't play
with Kodi : getting an error message saying that something's wrong with the files, should check the error journal to have more info. Haven't checked it yet (don't remember how, as I've never had any problem with Kodi, that's something I've not done so often)
Playing physical DVDs :
with Zorin default app : as before
with VLC : everything just fine (except that I don't like this app)
with Kodi : video is fine, so is menu navigation, but no sound at all (checked and double checked the sound output options, no help)
My opinion is something kind of codec or library is missing, but I can't figure which one, netiher can I figure when and why it disappeared.
Concerning my computer, I can't get the command inxi to work...
In Software & Updates > Other software, do you have CDROM: Zorin OS checkmarked on?
If so, please checkmark it to Off
Allow Software & Updates to refresh when you close it.
Open terminal and run
Gday @JMBL
Thanks for the elaboration it helps us greatly.
I was also thinking that the cdrom maybe checked in updates?
After the above instructions from Aravisian & still no luck.
First i would also try adding the dvd packages.
sudo apt update
sudo apt install libdvd-pkg
Then after that run
sudo dpkg-reconfigure libdvd-pkg
Then
reboot
Yes correct you should be able to see something in your journalctl
journalctl -xe
& Ctrl+z to Close.
you could also look in places like
/var/log/syslog or /var/log/messages
For INXI , you may need to remove & Install again.
You may find removing Kodi & installing again may fix some issue's.
Also if still no luck ,
Do you have another dvd drive?
or
An external dvd drive you can test with?
Hope this helps.
Sorry for being a stranger, but I haven't as much spare time as I wish for.
Here's the output of the command :
journalctl -xe
efined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a commencé à démarrer.
mars 17 10:05:09 jm-HP-Notebook dbus-daemon[1523]: [session uid=1000 pid=1523] >
mars 17 10:05:09 jm-HP-Notebook systemd[1506]: Started GNOME Terminal Server.
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: Started VTE child process 7984 l>
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: app-gnome-org.gnome.Terminal-795>
░░ Subject: Ressources consommées durant l'éxécution de l'unité (unit)
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT s'est arrêtée et a consommé les ressources indiquées.
lines 2339-2361/2361 (END)
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a commencé à démarrer.
mars 17 10:05:09 jm-HP-Notebook dbus-daemon[1523]: [session uid=1000 pid=1523] >
mars 17 10:05:09 jm-HP-Notebook systemd[1506]: Started GNOME Terminal Server.
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: Started VTE child process 7984 l>
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: app-gnome-org.gnome.Terminal-795>
░░ Subject: Ressources consommées durant l'éxécution de l'unité (unit)
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
lines 2339-2360/2361 100%
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a commencé à démarrer.
mars 17 10:05:09 jm-HP-Notebook dbus-daemon[1523]: [session uid=1000 pid=1523] >
mars 17 10:05:09 jm-HP-Notebook systemd[1506]: Started GNOME Terminal Server.
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: Started VTE child process 7984 l>
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: app-gnome-org.gnome.Terminal-795>
░░ Subject: Ressources consommées durant l'éxécution de l'unité (unit)
░░ Defined-By: systemd
lines 2339-2358/2361 100%
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a commencé à démarrer.
mars 17 10:05:09 jm-HP-Notebook dbus-daemon[1523]: [session uid=1000 pid=1523] >
mars 17 10:05:09 jm-HP-Notebook systemd[1506]: Started GNOME Terminal Server.
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: Started VTE child process 7984 l>
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: app-gnome-org.gnome.Terminal-795>
lines 2339-2356/2361 100%
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a commencé à démarrer.
mars 17 10:05:09 jm-HP-Notebook dbus-daemon[1523]: [session uid=1000 pid=1523] >
mars 17 10:05:09 jm-HP-Notebook systemd[1506]: Started GNOME Terminal Server.
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: Started VTE child process 7984 l>
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
lines 2339-2355/2361 100%
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a commencé à démarrer.
mars 17 10:05:09 jm-HP-Notebook dbus-daemon[1523]: [session uid=1000 pid=1523] >
mars 17 10:05:09 jm-HP-Notebook systemd[1506]: Started GNOME Terminal Server.
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ L'unité (unit) UNIT a terminé son démarrage, avec le résultat done.
mars 17 10:05:12 jm-HP-Notebook systemd[1506]: Started VTE child process 7984 l>
░░ Subject: L'unité (unit) UNIT a terminé son démarrage
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
lines 2339-2354/2361 100%```
I can't read your pc language , But i see "RED" which normal is an error.
Can you play movies/photos etc direct from your pc's home directory?
Not using the dvd.
have you tried copying from the dvd to your Hdrive, does it run ok etc?
Also did your "UPGRADE" using the "Upgrader" from Zorin 16 to 17 or did you install Zorin 17 via usb stick?
sorry if i've asked this before.
I can play movies/photos on my laptop, the problem concerns only .iso files. No way I can play them on my laptop, but they play fine on a different computer. I when I try to play DVDs, I've got no sound (as I've already stated previously).
As a test:
Can you download Z17.1 Core .iso file, verify the SHA256 of the downloaded .iso, burn that .iso to USB stick as installation media.
Then boot that USB and choose "Try Zorin" NOT install Zorin.
From the Live USB version of Z17.1 Core can you see if you have the same issue with DVD images. Note Z17.1 Core will be slow running off a USB stick.
EDIT: Has anyone suggested you check your Software sources for any residual Focal repositories? Z17 is based on Ubuntu 22.04 i.e. Jammy. There have been cases of users having a mix of Focal and Jammy after using the Upgrader tool.