Software-updater stopped updates

[rikn78]

Hi,
I am having an issue with the software-updater on Zorin 16.2. It will show there are updates available but when I select the install option the window closes down and nothing else happens.If I reopen the updater it says I have stopped the check for updates.
I can check for and install updates using terminal without any issues. I have tried reinstalling software-updater but the issue still remains. As far as I know I have always had the main server option selected so not sure what the issue is that is causing this. Any suggestions???

[Aravisian]

Can you kill the Software store processes:

killall gnome-software

Then clear out the gnome software cache

rm -rf ~/.cache/gnome-software

Launch Gnome Software Store and test...

[Unrealkaz9999]

Hey there!

Run the following to correct any installation error with updates, etc:

sudo apt-get update
sudo apt-upgrade
sudo apt-get autoclean
sudo apt-get clean
sudo apt-get autoremove

Might fix the above.

Let us know!

Welcome and cheers! @rikn78

[rikn78]

Thanks for the suggestions. I have tried of all them but still getting "you stopped the check for updates".

[Aravisian]

Please launch update-manager from the terminal and in the open terminal, watch for any errors to be printed.

[rikn78]

Typed in update-manager got the folllowing

~$ update-manager
WARNING:root:can not import unity GI Namespace Dbusmenu not available
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 483, in _inline_callbacks
result = gen.throw(excep)
File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 148, in update
trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 483, in _inline_callbacks
result = gen.throw(excep)
File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 148, in update
trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 397, in _next
self.result = callback(self.result, *args, **kwargs)
File "/usr/lib/python3/dist-packages/defer/init.py", line 543, in gotResult
_inline_callbacks(res, gen, deferred)
File "/usr/lib/python3/dist-packages/defer/init.py", line 533, in _inline_callbacks
deferred.errback()
File "/usr/lib/python3/dist-packages/defer/init.py", line 359, in errback
self._next()
File "/usr/lib/python3/dist-packages/defer/init.py", line 414, in _next
sys.excepthook(self.result.type, self.result.value,
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 72, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 32, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 12, in
import os, glob, subprocess, os.path, time, pwd, sys, requests_unixsocket
File "/usr/lib/python3/dist-packages/requests_unixsocket/init.py", line 1, in
import requests
File "/usr/lib/python3/dist-packages/requests/init.py", line 95, in
from urllib3.contrib import pyopenssl
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 46, in
import OpenSSL.SSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1553, in
class X509StoreFlags(object):
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1573, in X509StoreFlags
CB_ISSUER_CHECK = _lib.X509_V_FLAG_CB_ISSUER_CHECK
AttributeError: module 'lib' has no attribute 'X509_V_FLAG_CB_ISSUER_CHECK'
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 483, in _inline_callbacks
result = gen.throw(excep)
File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 148, in update
trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 397, in _next
self.result = callback(self.result, *args, **kwargs)
File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1596, in on_error
error_handler(error)
File "/usr/lib/python3/dist-packages/aptdaemon/errors.py", line 195, in
kwargs["error_handler"] = lambda err: error_handler(
File "/usr/lib/python3/dist-packages/defer/utils.py", line 104, in
kwargs["error_handler"] = lambda err: on_error(err, deferred)
File "/usr/lib/python3/dist-packages/defer/utils.py", line 87, in on_error
deferred.errback(DeferredException(error))
File "/usr/lib/python3/dist-packages/defer/init.py", line 359, in errback
self._next()
File "/usr/lib/python3/dist-packages/defer/init.py", line 414, in _next
sys.excepthook(self.result.type, self.result.value,
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 72, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 32, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 12, in
import os, glob, subprocess, os.path, time, pwd, sys, requests_unixsocket
File "/usr/lib/python3/dist-packages/requests_unixsocket/init.py", line 1, in
import requests
File "/usr/lib/python3/dist-packages/requests/init.py", line 95, in
from urllib3.contrib import pyopenssl
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 46, in
import OpenSSL.SSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1553, in
class X509StoreFlags(object):
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1573, in X509StoreFlags
CB_ISSUER_CHECK = _lib.X509_V_FLAG_CB_ISSUER_CHECK
AttributeError: module 'lib' has no attribute 'X509_V_FLAG_CB_ISSUER_CHECK'
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 483, in _inline_callbacks
result = gen.throw(excep)
File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 148, in update
trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/defer/init.py", line 397, in _next
self.result = callback(self.result, *args, **kwargs)
File "/usr/lib/python3/dist-packages/defer/init.py", line 543, in gotResult
_inline_callbacks(res, gen, deferred)
File "/usr/lib/python3/dist-packages/defer/init.py", line 533, in _inline_callbacks
deferred.errback()
File "/usr/lib/python3/dist-packages/defer/init.py", line 359, in errback
self._next()
File "/usr/lib/python3/dist-packages/defer/init.py", line 414, in _next
sys.excepthook(self.result.type, self.result.value,
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 72, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 32, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 12, in
import os, glob, subprocess, os.path, time, pwd, sys, requests_unixsocket
File "/usr/lib/python3/dist-packages/requests_unixsocket/init.py", line 1, in
import requests
File "/usr/lib/python3/dist-packages/requests/init.py", line 95, in
from urllib3.contrib import pyopenssl
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 46, in
import OpenSSL.SSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1553, in
class X509StoreFlags(object):
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1573, in X509StoreFlags
CB_ISSUER_CHECK = _lib.X509_V_FLAG_CB_ISSUER_CHECK
AttributeError: module 'lib' has no attribute 'X509_V_FLAG_CB_ISSUER_CHECK'
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/dbus/connection.py", line 608, in msg_reply_handler
error_handler(DBusException(name=message.get_error_name(),
File "/usr/lib/python3/dist-packages/defer/init.py", line 359, in errback
self._next()
File "/usr/lib/python3/dist-packages/defer/init.py", line 414, in _next
sys.excepthook(self.result.type, self.result.value,
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 72, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 32, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 12, in
import os, glob, subprocess, os.path, time, pwd, sys, requests_unixsocket
File "/usr/lib/python3/dist-packages/requests_unixsocket/init.py", line 1, in
import requests
File "/usr/lib/python3/dist-packages/requests/init.py", line 95, in
from urllib3.contrib import pyopenssl
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 46, in
import OpenSSL.SSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1553, in
class X509StoreFlags(object):
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1573, in X509StoreFlags
CB_ISSUER_CHECK = _lib.X509_V_FLAG_CB_ISSUER_CHECK
AttributeError: module 'lib' has no attribute 'X509_V_FLAG_CB_ISSUER_CHECK'
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 72, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 32, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 12, in
import os, glob, subprocess, os.path, time, pwd, sys, requests_unixsocket
File "/usr/lib/python3/dist-packages/requests_unixsocket/init.py", line 1, in
import requests
File "/usr/lib/python3/dist-packages/requests/init.py", line 95, in
from urllib3.contrib import pyopenssl
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 46, in
import OpenSSL.SSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1553, in
class X509StoreFlags(object):
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1573, in X509StoreFlags
CB_ISSUER_CHECK = _lib.X509_V_FLAG_CB_ISSUER_CHECK
AttributeError: module 'lib' has no attribute 'X509_V_FLAG_CB_ISSUER_CHECK'

Original exception was:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/dbus/connection.py", line 608, in msg_reply_handler
error_handler(DBusException(name=message.get_error_name(),
File "/usr/lib/python3/dist-packages/defer/init.py", line 359, in errback
self._next()
File "/usr/lib/python3/dist-packages/defer/init.py", line 414, in _next
sys.excepthook(self.result.type, self.result.value,
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 72, in apport_excepthook
from apport.fileutils import likely_packaged, get_recent_crashes
File "/usr/lib/python3/dist-packages/apport/init.py", line 5, in
from apport.report import Report
File "/usr/lib/python3/dist-packages/apport/report.py", line 32, in
import apport.fileutils
File "/usr/lib/python3/dist-packages/apport/fileutils.py", line 12, in
import os, glob, subprocess, os.path, time, pwd, sys, requests_unixsocket
File "/usr/lib/python3/dist-packages/requests_unixsocket/init.py", line 1, in
import requests
File "/usr/lib/python3/dist-packages/requests/init.py", line 95, in
from urllib3.contrib import pyopenssl
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 46, in
import OpenSSL.SSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1553, in
class X509StoreFlags(object):
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 1573, in X509StoreFlags
CB_ISSUER_CHECK = _lib.X509_V_FLAG_CB_ISSUER_CHECK
AttributeError: module 'lib' has no attribute 'X509_V_FLAG_CB_ISSUER_CHECK'

[rikn78]

So after trying many things I decided to reinstall Zorin. Put all my files etc back on and everything works fine.