Hey again!
I planned to use Zorin OS on my Lapbook Pro from Chuwi.
In Live OS Mode it works perfect, the Touchpad is completly normal.
But when I install it, the touchpad reacts in 3 diffrent ways:
its not recognized at all
It only moves the pointer when touched with two fingers
it "wooshes" around the screen, uncontrolled and flickering.
I googled this issue and since 2020 users are complaining about that. Some say its a kernel issue, but I dont really know. I tried some libinput fixes but nothing happened.
Does the System run in Wayland or X11? You can check that in Settings>About. when it runs in Wayland, I would suggest to switch to X11/Xorg.
To do that, go to the Login Screen (not the Lock Screen). simply reboot for that. On the Login Screen, click on Your Profile so that the Password Field appears. When it is appeared, You should see in the bottom right Corner a Gear Icon. Click on it and choose the Option ''Zorin Desktop on Xorg'' and then log in.
Looking up that touchpad I also found quite a few issues with it. There's a hacky workaround that you could try, from another user reporting a similar issue over in the Chuwi community forums.
One quick one that you could try is to reload the driver:
You could try these commands (only enter one command in your terminal and test each point separately) and look if one of them helps to get your touchpad working:
Disable secure boot and fast boot in your BIOS and if you have Dualboot with Windows also turn off fast startup in Windows. When they are enabled they can prevent drivers from being loaded correctly.
rmmod: ERROR: Module i2c_hid_acpi is not currently loaded
LapBook-Pro:~$ sudo rmmod i2c_hid && sudo modprobe i2c_hid
rmmod: ERROR: Module i2c_hid is not currently loaded
LapBook-Pro:~$ sudo rmmod psmouse && sudo modprobe psmouse
LapBook-Pro:~$ sudo rmmod i2c_i801 && sudo modprobe i2c_i801
LapBook-Pro:~$ sudo rmmod rmi_smbus && sudo modprobe rmi_smbus
rmmod: ERROR: Module rmi_smbus is not currently loaded
LapBook-Pro:~$
I think it is still strange why it doesnt work now. Windows has no problems, and the Live Boot Version of Zorin also dont have problems. It works flawless there. I also tried Manjaro and Debian, and in both, not even the Live OS variant worked. Only Zorin OS Live OS works normal. There must be a reason why.
Secure Boot is already disabled, fast boot isnt chooseable in my bios, only quietboot, which is also deactivated. Windows fastboot and powercfg is also off.
Oh and before I forget, Zorin OS is not running fluidly, it stutters, which is strange, because normaly its pretty fluid on my other devices. Even Windows is more fluid. Maybe the hardware is just ■■■■ (for Linux to be precise, cheap Laptops are mostly optimized for windows sadly)
For chuwi gemibook with touchpad problems in Linux there is a solution to disable acpi d3cold support in the BIOS. I'm not sure if you also have this setting but if so you could try to disable it for testing.
Did you choose system updates during installation or made them directly after installation? If yes, you could try to go back to the kernel of the .iso file. When booting and grub appears, select >Advanced options for Zorin and there you can select an older kernel to boot from. Look if that helps.
Or maybe there's something wrong with your configuration. You could try to add a new user account and see if the touchpad works there.
Well... I may found a solution. I installed Zorin OS Lite without internet and also unchecked, that it installs propitary drivers for graphics and wifi. Now it works flawless... Still dont know why though XD. I will try to update it, and hope it still works normal after that. By the way, the kernel Version is 6.80-60 generic #63~22.04.1-Ubuntu.
