Unable to boot to Zorin OS HELP!

[baalthis]

Hello,

I recently installed zorin latest version downloaded from the official site and everything went well as well as its installation I have been using it for 2 weeks now and I got this message that comes at boot time just after booting bios

I am offered to choose between 4 options:

Zorin it sends me to a console (I don't know what to do)

advanced options for zorin same console I don't know what to do

memory test I click on it it remains an eternity

memory test the test ends, there is no problem

I restart it comes to the same, I'm blocked.

HELP ME

[jayesh]

Can you send a picture of the console?

[baalthis]

the problem i cant do it because i reunstalled it zorin and know it works but the problem it can heppen a second time and dont want it, it can happen maybe tomorrow i dont want to reinstall another time a loose my documents.

its like this guy Frenchpress

Unable to boot to Zorin OS

If you want to have the same boot screen where you can select Zorin or Windows like mine, you need to have a grub bootloader. The best way to install missing grub is running a boot repair: https://help.ubuntu.com/community/Boot-Repair

here he mention the same picture

[zabadabadoo]

I assume your Zorin Lite is still OK and survives a boot since you re-installed it?

I suggest you routinely backup your /home partition containing your documents etc using the backup (deja dup) app. You can also re-install ZorinOS using the "Something Else" method, choosing not to format your home partition, thereby preserving your /home files.

(PS. Frenchpress is a lady not a guy. Unfortunately we have not seen her here on the forum for some time)

[jayesh]

so your boot menu looks like this-

And when you click Zorin, a Console opens, right?
can you run this command in the console and share a photo using your mobile-

sudo update-grub

if that doesnt work, try this -

Grub start ubuntu not Zorin

Ok. Fixed this problem without any drastic things. 1 Start a PC computer - then you see a boot menu. 2 Click E to edit grub. On top paramet 'ubuntu' I changed on 'zorin'. Then I boot to Zorin button F10 and used a command sudo update-grub. Everything back on place and after reboot I see again Zorin sign. [grubb]

[baalthis]

Yeah, how can i do the backup files
yeah for now its okay, and dont have any problem but it can appear at any time

[baalthis]

the problem is, now i dont have the problem but i can appear at any time, i uninstalled zorin and know its working but i want to know what to do if it coms another time. can you give me all advices and will save them and try them

[baalthis]

i just want to add an information, i was using windows 7 and now zorin, maybe i need to change informations in bios settings for this new software ? or not

[zabadabadoo]

@baalthis

how can i do the backup files

See this: How to Backup: Deja Dup + which application? - #2 by Aravisian

[baalthis]

thanks for the advice i am doing it now. if you have any further informations about what to do if i have another time this 4 options i am ready to note your answers