Updated software available but no updates listed

I'm experiencing the same thing that was happening in this thread but it doesn't look like it was ever resolved. I'm way too new to this to go through trying all the things that were suggested since the clearly more experienced OP tried them all with no success.

But in any case, my Software Updater keeps saying there is updated software available (same "83.2 MB will be downloaded" displayed each time), but when I click "Install Now" the progress bar gets to "Running task", then grays out at "Updating snaps" and takes me back to the same updated software is available message.

When I click "Details of updates" there's nothing listed.

New is just a starting point.
Let's begin with opening a terminal and running:

sudo systemctl restart snapd

Then,

sudo snap refresh

Let us know if any errors.

Unfortunately I'm still seeing the same issue here on my end.
Definitely up for trying other suggestions, any help is appreciated!

That was a step - were any errors relayed in terminal?

Not from what I can tell.
After 1st command it prompted me for my password and looks like it went through without any issues.
After 2nd command it displayed: "ALL snaps are up to date."

Let's run

sudo apt update && sudo apt full-upgrade

and relay the output here.

Alrighty, here's what it gave me back after I entered my password again:

Ign:1 Index of /stable/deb/ stable InRelease
Hit:2 https://brave-browser-apt-release.s3.brave.com stable InRelease
Hit:3 Index of /ubuntu noble InRelease
Hit:4 Index of /ubuntu noble-updates InRelease
Hit:5 Index of /ubuntu noble-backports InRelease
Hit:6 Index of /ubuntu noble-security InRelease
Hit:7 Index of /stable/deb/ stable Release
Hit:8 https://packages.mozilla.org/apt mozilla InRelease
Hit:9 Index of /stable/ noble InRelease
Hit:10 Index of /patches/ noble InRelease
Hit:11 Index of /apps/ noble InRelease
Hit:12 Index of /zorinos/apps/ubuntu noble InRelease
Hit:13 Index of /drivers/ noble InRelease
Hit:14 Index of /zorinos/drivers/ubuntu noble InRelease
Hit:15 Index of /zorinos/patches/ubuntu noble InRelease
Hit:17 Index of /zorinos/stable/ubuntu noble InRelease
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
All packages are up to date.
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
apparmor-profiles folder-color
Use 'sudo apt autoremove' to remove them.
The following packages will be DOWNGRADED:
firefox
0 upgraded, 0 newly installed, 1 downgraded, 0 to remove and 0 not upgraded.
Need to get 83.2 MB of archives.
After this operation, 302 MB of additional disk space will be used.
Do you want to continue? [Y/n]

You can run

sudo apt autoremove

That deals with a patch made just recently:

This also shows you are up to date, given that patch is latest.

I am not sure why it is wanting to downgrade Firefox - but you can
N
to that if you want to.

Alrighty, I entered 'n' for that last prompt, then entered sudo apt autoremove and this was the output:

Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages will be REMOVED:
apparmor-profiles folder-color
0 upgraded, 0 newly installed, 2 to remove and 0 not upgraded.
After this operation, 5,880 kB disk space will be freed.
Do you want to continue? [Y/n]

Yes, you can tap Y to this and clear out the clutter.

Cool beans, went forward with the clutter clear and this was the output:
(Reading database ... 292478 files and directories currently installed.)
Removing apparmor-profiles (4.0.1really4.0.1-0ubuntu0.24.04.5) ...
Removing folder-color (0.4.1+zorin1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...

Seems like an odd place to end, but after that it's just the usual ~$ waiting for a command.

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Looks like everything is up to date.
:slight_smile:

Software Updater is still saying there is updated software available, but I guess it's safe to assume that's not true based on the terminal commands we just went through?

It drives me a little nuts that this is a metaphorical check box that can't be checked, but at the end of the day I really just want to make sure that whatever is causing this isn't going to prevent/interfere with actual updates in the future.

Earlier this evening it reported a higher number than the usual 83.2 MB and after I installed and restarted, it went back down to 83.2 MB, so I think at least for now it's still able to install actual updates when they're available.

I'm still a paranoid about update checks after Windows :sweat_smile:

That makes sense... and it makes sense Gnome can cause it, too.
We know that your system is up to date.

We also know that for reasons... It is suggesting a change to the Firefox package.
And we know that Snap packages and Snapd have a variety of discrepancies in regards to updates that do get reported by the Software Management processes.

What Snap packages do you have installed?

snap list

Yeah that Firefox part caught my eye cause I uninstalled it but realized later that uninstalling something doesn't fully remove it from the system. Seemed odd, but I wasn't able to find a way to more thoroughly delete/remove it.

Here's the output after running snap list (apologies the format is kinda hard to read, it appears more like a table in the terminal):

Name Version Rev Tracking Publisher Notes
bare 1.0 5 latest/stable canonicalâś“ base
core22 20251125 2216 latest/stable canonicalâś“ base
core24 20251210 1267 latest/stable canonicalâś“ base
gnome-42-2204 0+git.c1d3d69-sdk0+git.015db9a 247 latest/stable canonicalâś“ -
gnome-46-2404 0+git.f1cd5fa-sdk0+git.ca9c59c 153 latest/stable canonicalâś“ -
gnome-calculator 48.1 972 latest/stable canonicalâś“ -
gtk-common-themes 0.1-81-g442e511 1535 latest/stable canonicalâś“ -
libreoffice 25.8.4.2 365 latest/stable canonicalâś“ -
mesa-2404 25.0.7-snap211 1165 latest/stable canonicalâś“ -
snapd 2.73 25935 latest/stable canonicalâś“ snapd

Only Base Snap files installed.

It generally does - but residual config files can be left behind. Nothing that should kick off the Software Updater.
What about:

sudo apt list --installed | grep -E 'grep|firefox'

Ahh good to know, thank you!

Ran into my first error, or red text at least. "firefox" and "grep" are both in red:

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

firefox/noble,now 1:1snap1-0ubuntu5 amd64 [installed]
grep/noble,now 3.11-4build1 amd64 [installed]

This is neither a snap package, nor is it Firefox.
It is a Dummy Package that Canonical puts into the Ubuntu repositories that redirects the user installing from APT to the Snap Package for Firefox.

So, you still have that transitional dummy package installed - and I think that is the cause of all the confusion.
Try:

sudo apt purge firefox

To get rid of canonical's bait and switch, then

sudo apt update

AAAA oh my god it worked, thank you SO MUCH! :grinning_face_with_smiling_eyes:
This has been driving me nuts for weeks!

Also I can't tell you how much I appreciate you taking time to explain the logic behind a lot of the steps as well!

Sometimes troubleshooting feels like a game of Simon Says until something gets fixed, but I've been trying to be more mindful about learning new stuff when I can.

Thank you again!

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My philosophy: stay as far away from snap packages as possible

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