Upgrade for Zorin 17 to 18 is now (for Testing) available

Thanks for the feedback reports everyone!

Please note that the Zorin OS 17 to 18 upgrade path is currently in testing, so it may cause stability issues or breakages. This unfortunately appears to have happened on systems affected by the "Oh no! Something went wrong" error.

We are currently working to find the source of this particular issue and resolve it before the full launch of the stable upgrade path (expected in the next few weeks).

However, the following step-by-step workaround should repair systems affected by this error:

  1. Restart your computer. If you're unable to access the power options in Zorin OS, you can restart the system manually either by:
    • Holding down the Alt+Print Screen keys while tapping the R+E+I+S+U+B keys individually (Recommended).
    • Pressing and holding the computer's power button until it switches off (Fallback to this if the above method doesn't work for you).
  2. When your computer switches back on, you should see the boot selection menu with the options to boot Zorin OS or your other installed operating systems (if any). If this menu doesn't appear automatically on your computer, press the Esc key at start-up to show the boot menu.
  3. Use the up/down arrow keys to select "Advanced options" under the "Zorin" option and press the Enter key to navigate into it.
  4. Select the highest "(recovery mode)" option in the list and press the Enter key.
  5. After the loading process completes, you should see a purple screen with a text-based menu. Use your down arrow key to select the "network" option in this list and press the Enter key.
  6. When prompted with a "Yes" or "No" question, keep the highlight on the "Yes" option and press the Enter key again.
  7. After it finishes loading the network option, it should return to the purple menu screen. From here, use the down arrow key to select the "root" option in this list and press the Enter key.
  8. Press the Enter key again when prompted at the bottom of the screen.
  9. When you see the text prompt, enter the following command before pressing the Enter key:
    apt update
    
  10. Next, enter this command:
    apt dist-upgrade
    
  11. During this package upgrade process, you may be prompted whether you wish to proceed with modifying a system configuration file. At this prompt, press the "Y" key and then Enter to continue.
  12. After the system finishes installing the package updates, please enter these two commands:
    apt reinstall zorin-os-desktop
    
    apt autoremove
    
  13. Finally, enter this command to restart your computer:
    reboot
    

You should now be able to boot into your upgraded Zorin OS 18 system normally.

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