Well, that is working correctly.
What is output of
sudo apt install zorin-os-desktop
?
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mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt install zorin-os-desktop
[sudo] password for mike:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
zorin-os-desktop : Depends: gnome-shell-extensions-zorin-desktop but it is not going to be installed
Depends: zorin-desktop-session but it is not going to be installed
Recommends: folder-color but it is not going to be installed
Recommends: gnome-photos but it is not going to be installed
Recommends: gnome-sushi but it is not going to be installed
Recommends: nautilus but it is not going to be installed
Recommends: nautilus-share but it is not going to be installed
Recommends: zorin-appearance-layouts-shell-core but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
mike@mike-ROG-Strix-G731GT-G731GT:~$
What does:
sudo apt install gnome-session gdm3
yield?
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mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt install gnome-session gdm3
Reading package lists... Done
Building dependency tree
Reading state information... Done
gdm3 is already the newest version (3.38.2.1-2ubuntu1+zorin1).
The following NEW packages will be installed:
gnome-session xwayland
0 upgraded, 2 newly installed, 0 to remove and 5 not upgraded.
Need to get 927 kB of archives.
After this operation, 2,665 kB of additional disk space will be used.
Get:1 Index of /ubuntu focal-security/main amd64 xwayland amd64 2:1.20.13-1ubuntu1~20.04.4 [869 kB]
Get:2 Index of /zorinos/stable/ubuntu focal/main amd64 gnome-session all 3.38.0-3ubuntu2+zorin1 [58.0 kB]
Fetched 927 kB in 4s (223 kB/s)
Selecting previously unselected package xwayland.
(Reading database ... 312426 files and directories currently installed.)
Preparing to unpack .../xwayland_2%3a1.20.13-1ubuntu1~20.04.4_amd64.deb ...
Unpacking xwayland (2:1.20.13-1ubuntu1~20.04.4) ...
Selecting previously unselected package gnome-session.
Preparing to unpack .../gnome-session_3.38.0-3ubuntu2+zorin1_all.deb ...
Unpacking gnome-session (3.38.0-3ubuntu2+zorin1) ...
Setting up xwayland (2:1.20.13-1ubuntu1~20.04.4) ...
Setting up gnome-session (3.38.0-3ubuntu2+zorin1) ...
mike@mike-ROG-Strix-G731GT-G731GT:~$
Now,
sudo apt install nautilus nautilus-share
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mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt install nautilus nautilus-share
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
nautilus : Depends: libnautilus-extension1a (= 1:3.36.1.1-1ubuntu2) but 1:3.36.3-0ubuntu1.20.04.1 is to be installed
Depends: nautilus-data (= 1:3.36.1.1-1ubuntu2) but 1:3.36.3-0ubuntu1.20.04.1 is to be installed
Depends: tracker but it is not going to be installed
Depends: tracker-miner-fs but it is not going to be installed
Depends: tracker-extract but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
mike@mike-ROG-Strix-G731GT-G731GT:~$
This is not the first time you have had this happen.
Ok, at least now we are getting somewhere:
It showed the version number issue.
Can you run:
sudo apt update && sudo apt install -f
sudo apt upgrade
The first command ..... I only copied the warnings .....
Building dependency tree
Reading state information... Done
5 packages can be upgraded. Run 'apt list --upgradable' to see them.
W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/focal/InRelease Temporary failure resolving 'archive.ubuntu.com'
W: Some index files failed to download. They have been ignored, or old ones used instead.
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded.
mike@mike-ROG-Strix-G731GT-G731GT:~$
2nd command
mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
gnome-software-common gnome-software-plugin-snap
The following packages will be upgraded:
zorin-exec-guard-app-db
1 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
Need to get 5,196 B of archives.
After this operation, 2,048 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 Index of /zorinos/stable/ubuntu focal/main amd64 zorin-exec-guard-app-db all 1.2.11 [5,196 B]
Fetched 5,196 B in 7s (716 B/s)
(Reading database ... 312447 files and directories currently installed.)
Preparing to unpack .../zorin-exec-guard-app-db_1.2.11_all.deb ...
Unpacking zorin-exec-guard-app-db (1.2.11) over (1.2.10) ...
Setting up zorin-exec-guard-app-db (1.2.11) ...
mike@mike-ROG-Strix-G731GT-G731GT:~$
I do not understand this.
Also, please run:
sudo apt install --only-upgrade gnome-software-common gnome-software-plugin-snap
mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt install --only-upgrade gnome-software-common gnome-software-plugin-snap
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
gnome-software-plugin-snap : Depends: gnome-software (= 3.36.1-0ubuntu0.20.04.1+zorin1+old1) but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
mike@mike-ROG-Strix-G731GT-G731GT:~$
What seems to be happening is that your regular upgrades are way behind.
When you move to install or reinstall something, now at a later date, those dependencies on some packages may have changed (elevated) in the time since they were first installed.
This really is one of the reasons to regularly run updates.
Let's try:
sudo apt full-upgrade
sudo apt install -f gnome-software
So should I just turn on the software updater and let it just install all the back items ????? .... I disabled all updates except security ones ....
mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt full-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
gnome-software-common gnome-software-plugin-snap
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt install -f gnome-software
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
gnome-software : Depends: libxmlb2 (>= 0.1.7) but it is not installable
E: Unable to correct problems, you have held broken packages.
mike@mike-ROG-Strix-G731GT-G731GT:~$
My laptop is downloading something because the download speed is waaaaay down the up load speed is normal .... ???? .... did something we did trigger a download ????
The sudo apt full-upgrade should have powered through that 
Try
sudo apt dist-upgrade
I bet you have a timeshift at the ready...
That explains it - and why you have had this trouble before.
mike@mike-ROG-Strix-G731GT-G731GT:~$ sudo apt dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
gnome-software-common gnome-software-plugin-snap
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
mike@mike-ROG-Strix-G731GT-G731GT:~$
sudo dpkg --configure -a
sudo dpkg -l | grep ^..r
sudo dpkg --remove --force-remove-reinstreq
sudo apt clean
sudo apt update --fix-missing
sudo apt full-upgrade && sudo apt install --reinstall zorin-os-desktop
Please wait a few minutes as I began downloading back updates .... and I don't have access to the terminal to run ..... sudo dpkg --configure -a .....
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Are you ready for this ..... Zorin Gnome is installed (but I haven't checked it yet) ....... Nautilus is reinstalled ..... I don't know if anything else is missing or not .....
Gnome was reinstalled after the updates restart and I installed Nautilus by way of the terminal ..... and updates is set to except all updates .....
I know your worn out trying to fix the mess I made .... the only reason I refused the updates is because it seemed every time I had an update I had a problem with something but I am now keeping a photo of all the items being updated so I can go back and see what happened ....
Thank you for all your help .... I may not understand it all but I really do appreciate all that you do ....
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