Wine installation problem

[Sandy3002]

I followed the instruction to install winehq from the official website for ubuntu 18.04 but after adding keys and other repos, I ran into this dependency problem

The following packages have unmet dependencies:
winehq-stable : Depends: wine-stable (= 6.0.1~bionic-1)
E: Unable to correct problems, you have held broken packages.

I then tried to install wine-stable which again returned the impossible situation error with another dependencies.

The following packages have unmet dependencies:
wine-stable : Depends: wine-stable-i386 (= 6.0.1~bionic-1)
E: Unable to correct problems, you have held broken packages.

Then similarly I tried to install wine-stable-i386 which returned a long list of dependencies.

I followed some other fforum instruction like installing windows-app-support which returned unable to locate package windows -app-support. What should I do?

[Aravisian]

Did you add the i386 arch?

sudo dpkg --add-architecture i386

The install command is

sudo apt install zorin-windows-app-support

[Sandy3002]

@Aravisian

sudo apt install zorin-windows-app-support

Yes I added the i386 architecture. The install command returned this.

sandipan@sandipan-Inspiron-15-3567:~$ sudo apt install zorin-windows-app-support
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
zorin-windows-app-support : Depends: winehq-stable but it is not going to be installed
Recommends: playonlinux but it is not going to be installed
Recommends: winetricks but it is not going to be installed
E: Unable to correct problems, you have held broken packages.

[Storm]

Any chance that you have added wine PPA's?

[Aravisian]

Good point. If so, those PPA's would need to be removed which can be done with the Software & Updates app, on the other tab.

[Sandy3002]

yes, please tell me which ones to be removed

I also found those. Maybe they are helpful in finding the problem.

sandipan@sandipan-Inspiron-15-3567:~$ apt-cache depends winehq-stable | grep Depends
Depends: wine-stable
sandipan@sandipan-Inspiron-15-3567:~$ apt-cache depends wine-stable | grep Depends
PreDepends: dpkg
|Depends: debconf
Depends: <debconf-2.0>
Depends: libc6
Depends:
Depends: wine-stable-amd64

now what is the meaning of those
example: <debconf-2.0>

sandipan@sandipan-Inspiron-15-3567:~$ sudo apt-get install debconf-2.0
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package debconf-2.0 is a virtual package provided by:
debconf 1.5.66ubuntu1
cdebconf 0.213ubuntu1
You should explicitly select one to install.

E: Package 'debconf-2.0' has no installation candidate

[Aravisian]

@Sandy3002

yes, please tell me which ones to be removed

The WineHQ Repository near the top - there is only one.

Please remove the repository.
Then in your Home Folder, look for a hidden directory titled WINE. ~/.wine (You can reveal hidden directories and files by hitting the ctrl+h keyboard shortcut.)
Then in terminal run:

sudo apt remove --purge wine

sudo apt install zorin-windows-app-support

If that works... Then run

sudo apt install winetricks playonlinux

[Sandy3002]

I removed the ppa and run the purge command which returned this

sandipan@sandipan-Inspiron-15-3567:~$ sudo apt remove --purge wine
[sudo] password for sandipan:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Virtual packages like 'wine' can't be removed
0 upgraded, 0 newly installed, 0 to remove and 13 not upgraded.

Then I also tried to run the 2nd command which returned this

sandipan@sandipan-Inspiron-15-3567:~$ sudo apt install zorin-windows-app-supportReading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
zorin-windows-app-support : Depends: winehq-stable but it is not going to be installed
Recommends: playonlinux but it is not going to be installed
Recommends: winetricks but it is not going to be installed
E: Unable to correct problems, you have held broken packages.

I ran the apt-mark showhold command to check for broken packages or held packages which returned nothing

sandipan@sandipan-Inspiron-15-3567:~$ apt-mark showhold
sandipan@sandipan-Inspiron-15-3567:~$

Thanks for your support. Please tell me what to do next.

[Aravisian]

what does

apt list -u

show? It seems you have packages need upgrading... Is that just Firefox wanting its language packs?

In terminal, please run

sudo apt remove ^wine

and relay the output here

[Sandy3002]

This is the output. Oh yeah, it was a firefox update
sandipan@sandipan-Inspiron-15-3567:~$ sudo apt remove ^wine
[sudo] password for sandipan:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'winetricks' for regex '^wine'
Note, selecting 'wine1.9-amd64' for regex '^wine'
Note, selecting 'winefish' for regex '^wine'
Note, selecting 'wine-binfmt' for regex '^wine'
Note, selecting 'wine32-preloader:i386' for regex '^wine'
Note, selecting 'wine32-development-tools' for regex '^wine'
Note, selecting 'wine64-development' for regex '^wine'
Note, selecting 'wine-stable-dbg' for regex '^wine'
Note, selecting 'wine-stable-dev' for regex '^wine'
Note, selecting 'wine1.9-i386:i386' for regex '^wine'
Note, selecting 'wine1.4-amd64' for regex '^wine'
Note, selecting 'wine64-preloader' for regex '^wine'
Note, selecting 'wine1.8-dev' for regex '^wine'
Note, selecting 'wine64-development-tools' for regex '^wine'
Note, selecting 'wine1.6-dev' for regex '^wine'
Note, selecting 'wine1.8-i386:i386' for regex '^wine'
Note, selecting 'wine1.0' for regex '^wine'
Note, selecting 'wine1.2' for regex '^wine'
Note, selecting 'wine1.3' for regex '^wine'
Note, selecting 'wine1.4' for regex '^wine'
Note, selecting 'wine1.5' for regex '^wine'
Note, selecting 'wine1.6' for regex '^wine'
Note, selecting 'wine1.7' for regex '^wine'
Note, selecting 'wine1.8' for regex '^wine'
Note, selecting 'wine1.9' for regex '^wine'
Note, selecting 'wine1.5-amd64' for regex '^wine'
Note, selecting 'wine2.0' for regex '^wine'
Note, selecting 'wine32-development' for regex '^wine'
Note, selecting 'wine1.4-dev' for regex '^wine'
Note, selecting 'wine-dev' for regex '^wine'
Note, selecting 'wine1.7-i386' for regex '^wine'
Note, selecting 'wine1.6-amd64' for regex '^wine'
Note, selecting 'wine-development' for regex '^wine'
Note, selecting 'wine32-tools' for regex '^wine'
Note, selecting 'wine1.6-i386' for regex '^wine'
Note, selecting 'wine-stable' for regex '^wine'
Note, selecting 'wine32' for regex '^wine'
Note, selecting 'wine64' for regex '^wine'
Note, selecting 'wine1.5-i386' for regex '^wine'
Note, selecting 'winehq-stable' for regex '^wine'
Note, selecting 'wine-i386' for regex '^wine'
Note, selecting 'wine1.4-i386' for regex '^wine'
Note, selecting 'wine64-development-preloader' for regex '^wine'
Note, selecting 'wine-stable-i386' for regex '^wine'
Note, selecting 'wine1.7-amd64' for regex '^wine'
Note, selecting 'wine' for regex '^wine'
Note, selecting 'wine1.9-dev' for regex '^wine'
Note, selecting 'wine-stable-amd64' for regex '^wine'
Note, selecting 'wine-amd64' for regex '^wine'
Note, selecting 'wine1.7-dev' for regex '^wine'
Note, selecting 'wine1.5-dev' for regex '^wine'
Note, selecting 'wine64-tools' for regex '^wine'
Note, selecting 'wine1.8-amd64' for regex '^wine'
Note, selecting 'wine32-development-preloader:i386' for regex '^wine'
Note, selecting 'wine32-tools:i386' instead of 'wine32-tools'
Note, selecting 'wine32-development-tools:i386' instead of 'wine32-development-tools'
Note, selecting 'wine1.6' instead of 'wine1.8'
Package 'wine1.9' is not installed, so not removed
Package 'wine2.0' is not installed, so not removed
Note, selecting 'wine32-development:i386' instead of 'wine32-development'
Package 'wine1.0' is not installed, so not removed
Package 'wine1.2' is not installed, so not removed
Package 'wine1.3' is not installed, so not removed
Note, selecting 'winehq-stable' instead of 'wine1.5'
Note, selecting 'wine1.6-amd64' instead of 'wine1.8-amd64'
Package 'wine1.9-amd64' is not installed, so not removed
Note, selecting 'wine1.6-dev' instead of 'wine-dev'
Note, selecting 'wine1.6-dev' instead of 'wine1.4-dev'
Package 'wine1.5-dev' is not installed, so not removed
Note, selecting 'wine1.6-dev' instead of 'wine1.7-dev'
Note, selecting 'wine1.6-dev' instead of 'wine1.8-dev'
Package 'wine1.9-dev' is not installed, so not removed
Note, selecting 'wine1.6-i386:i386' instead of 'wine1.8-i386:i386'
Package 'wine1.9-i386:i386' is not installed, so not removed
Note, selecting 'wine-stable-i386:i386' instead of 'wine-stable-i386'
Package 'wine-binfmt' is not installed, so not removed
Package 'wine1.6' is not installed, so not removed
Package 'wine1.6-amd64' is not installed, so not removed
Package 'wine1.6-dev' is not installed, so not removed
Package 'wine64-development-preloader' is not installed, so not removed
Package 'wine64-development-tools' is not installed, so not removed
Package 'wine64-preloader' is not installed, so not removed
Package 'wine64-tools' is not installed, so not removed
Package 'winefish' is not installed, so not removed
Package 'wine32-development-preloader:i386' is not installed, so not removed
Package 'wine32-preloader:i386' is not installed, so not removed
Package 'wine-stable' is not installed, so not removed
Package 'wine-stable-dbg' is not installed, so not removed
Package 'wine-stable-dev' is not installed, so not removed
Package 'winehq-stable' is not installed, so not removed
The following packages were automatically installed and are no longer required:
fonts-wine icoutils libcapi20-3 libwine libwine-development
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
playonlinux wine-development wine-stable-amd64 wine64 wine64-development
winetricks
0 upgraded, 0 newly installed, 6 to remove and 0 not upgraded.
After this operation, 529 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 437728 files and directories currently installed.)
Removing playonlinux (4.3.4-1+zorin1) ...
Removing winetricks (0.0+20180217-1) ...
Removing wine-development (3.6-1) ...
Removing wine-stable-amd64 (6.0.1~bionic-1) ...
Removing wine64 (3.0-1ubuntu1) ...
Removing wine64-development (3.6-1) ...
Processing triggers for desktop-file-utils (0.23-1ubuntu3.18.04.2+zorin1) ...
Processing triggers for libc-bin (2.28-0ubuntu1+zorin4) ...
Processing triggers for man-db (2.8.3-2ubuntu0.1) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1.1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for mime-support (3.60ubuntu1) ...

[Aravisian]

Ok, please run sudo apt autoremove, then install:

sudo dpkg --add-architecture i386

sudo apt update && sudo apt install wine64 wine32

Edit: Please note the ZorinGroup response in the following thread:

Zorin-windows-app-support

Thanks for letting us know about this issue! We've seen some reports of it, and it looks like the issue affects a subset of users attempting to install this package. We've published a new version of the zorin-windows-app-support package a few minutes ago which should fix this issue for everyone. Just to make sure WINE installs correctly with it, it's recommended to either open the Software Updater or run sudo apt update before installing the package.

[Sandy3002]

Thank you for your help. I would try the same and update you about the results

[Sandy3002]

It returned unmet dependency
Wine32:i386 depends libc6:i386(>=2.17) and libwine:i386(=3.0-1lubuntu)
Recommends : wine-stable:i386

[Aravisian]

Can you please try:

sudo apt-get install lib32z1

Then

sudo apt --fix-broken install

Like pulling teeth. Usually installation of Wine goes quite smoothly... You are getting Good Terminal Training on this one.

[Sandy3002]

Thats true, I haven't spent this much time and its fun and thank you for guiding me.
So while installing lib32z1 it returned depends on libc6-i386(>=2.4) and told i have broken packages
Fix broken install returned nothing like this. No mention of broken package

I also tried to run sudo apt-get install libc6-i386 which returned depends on libc6(=2.28-0ubuntuul+zorin4) but 2.28-10 is to be installed

[Aravisian]

Yes and Be Careful. IF you force the package, it will remove libc6 (64bit) and break the system.
I think we need to back out of this and try again.

I scrolled up to doublecheck the steps... everything looks right. It is acting as though you did not add the 32bit arch libraries. I do not understand...

[Sandy3002]

Actually that happened. To install citra emulator, libc6 2.31 has to be downloaded which broke the apt command, and I have to correct this from live media and a lot of things were deleted

[Aravisian]

Are you running Zorin 15.3 or Zorin OS 16?

[Sandy3002]

15.3 education version

[Aravisian]

Not something we want to just up and wipe and reload, then.
Have you fixed apt or still in the middle of that?