Wired network connection activation fails - new to Linux, Zorin pro, Intel Ethernet I217-V, dual boot

[Cheerio.pcman]

After years of Windows, I am jumping onto Linux via Zorin Pro. I am in the early stages.

I installed it in a multi-boot environment with WIN10 and WIN7.

Several things work fine, and I believe I've gotten the dual-boot time reference fixed.

Wifi has always worked since my initial install.

My wired network connection, however, has not. It usually gets the "activation of network connection failed" after a while. At least one time it connected fine. The network settings page is populated with all the stuff (link speed, IP hardware DNS and MAC addresses).

From searching generally and through these forums, I suspect the network adapter might be a culprit. But I am new to Linux and not sure what to do next. I have included inxi and lshw information below, as that seems to be common request for being able to provide assistance.

What do you suggest next?

Thank you.

------------ inxi says ---
System:
Host: DEN-ASUS Kernel: 6.8.0-57-generic x86_64 bits: 64 compiler: N/A
Desktop: GNOME 43.9 Distro: Zorin OS 17.3 base: Ubuntu 22.04 LTS Jammy
Machine:
Type: Desktop System: ASUS product: All Series v: N/A
serial:
Mobo: ASUSTeK model: Z87-PRO v: Rev 1.xx serial:
UEFI: American Megatrends v: 1802 date: 01/28/2014
CPU:
Info: quad core model: Intel Core i7-4770K bits: 64 type: MT MCP
arch: Haswell rev: 3 cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
Speed (MHz): avg: 1554 high: 3135 min/max: 800/3900 cores: 1: 800 2: 2800
3: 2500 4: 800 5: 800 6: 3135 7: 800 8: 800 bogomips: 55970
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
Graphics:
Device-1: NVIDIA GK106 [GeForce GTX 660] vendor: ASUSTeK driver: nvidia
v: 470.256.02 bus-ID: 01:00.0
Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-3.3:6
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: nouveau
unloaded: fbdev,modesetting,vesa failed: nvidia gpu: nvidia resolution:
1: 1920x1200~60Hz 2: 1920x1080~60Hz
OpenGL: renderer: NVIDIA GeForce GTX 660/PCIe/SSE2
v: 4.6.0 NVIDIA 470.256.02 direct render: Yes
Audio:
Device-1: Intel 8 Series/C220 Series High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
Device-2: NVIDIA GK106 HDMI Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel bus-ID: 01:00.1
Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-3.3:6
Sound Server-1: ALSA v: k6.8.0-57-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Ethernet I217-V vendor: ASUSTeK driver: e1000e v: kernel
port: f040 bus-ID: 00:19.0
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: bc:ee:7b:df:eb:ae
Device-2: Qualcomm Atheros AR9462 Wireless Network Adapter
vendor: ASUSTeK driver: ath9k v: kernel bus-ID: 04:00.0
IF: wlp4s0 state: up mac: 24:0a:64:55:0e:48
Bluetooth:
Device-1: ASUSTek type: USB driver: btusb v: 0.8 bus-ID: 3-4:3
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: 24:0A:64:8B:1C:B3
bt-v: 2.1 lmp-v: 4.0
Drives:
Local Storage: total: 9.33 TiB used: 191.75 GiB (2.0%)
ID-1: /dev/sda vendor: Crucial model: CT256M550SSD1 size: 238.47 GiB
ID-2: /dev/sdb vendor: Western Digital model: WD1003FZEX-00MK2A0
size: 931.51 GiB
ID-3: /dev/sdc vendor: Crucial model: CT1000MX500SSD1 size: 931.51 GiB
ID-4: /dev/sdd vendor: Western Digital model: WD6002FZWX-00GBGB0
size: 5.46 TiB
ID-5: /dev/sde vendor: Western Digital model: WD2002FAEX-007BA0
size: 1.82 TiB
Partition:
ID-1: / size: 441.41 GiB used: 12.72 GiB (2.9%) fs: ext4 dev: /dev/sdb2
ID-2: /boot/efi size: 96 MiB used: 31.4 MiB (32.7%) fs: vfat
dev: /dev/sdc3
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 29.8 C mobo: 27.8 C
Fan Speeds (RPM): N/A
Info:
Processes: 311 Uptime: 35m Memory: 31.28 GiB used: 2.43 GiB (7.8%)
Init: systemd runlevel: 5 Compilers: gcc: N/A Packages: 1950 Shell: Bash
v: 5.1.16 inxi: 3.3.13

--------------- lshw says ------------
cheerio-linux@DEN-ASUS:~$ sudo lshw -c network
[sudo] password for cheerio-linux:
*-network
description: Ethernet interface
product: Ethernet Connection I217-V
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
logical name: eno1
version: 05
serial: bc:ee:7b:df:eb:ae
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=6.8.0-59-generic duplex=full firmware=0.13-4 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:31 memory:ef400000-ef41ffff memory:ef439000-ef439fff ioport:f040(size=32)
*-network
description: Wireless interface
product: AR9462 Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 01
serial: 24:0a:64:55:0e:48
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=6.8.0-59-generic firmware=N/A ip=192.168.1.237 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:17 memory:ef200000-ef27ffff memory:ef280000-ef28ffff

[Ponce-De-Leon]

Welcome to the Forum!

Are Secure Boot and Fast Boot in BIOs turned off? Is Fast Start-Up in windows turned off? Did You take a Look in the Additional Drivers Tab in Software & Updates if there is a Driver offered for Your Network Device?

[Aravisian]

@Cheerio.pcman

Network:
Device-1: Intel Ethernet I217-V vendor: ASUSTeK driver: e1000e v: kernel
port: f040 bus-ID: 00:19.0
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: bc:ee:7b:df:eb:ae

To me, this shows as present and recognized.
As you are dual booting; In Windows OS, can you disable Wake On Lan setting? Then boot back into Zorin OS and test - since Windows may maintain a grip on the hardware in order to be able to wake it when it wants to use it.

Booted into Zorin OS, open a terminal and run:

sudo systemctl restart NetworkManager.service

[Cheerio.pcman]

To Ponce-De-Leon and Aravisian..
BIOS: secure boot was disabled; fast boot was not, but I disabled it
WIN10: fast startup was off; wake on LAN for the Intel device was enabled (Magic Packet) but I disabled it.
Zorin: restarted NetworkManager service.

Then I got a cycle of "connecting", no error message, then the wired connection slider turned itself off. Over and over. I tried to look for driver updates, but "downloading software catalog" was taking a while and then glacial progress on updating an app. I went back to WIN10, and noticed clock was again wrong. So back to Zorin to fix clock, WIN10 to sync clock. Overnight then back to Zorin - and wired network is connected! Hope it sticks this time, thanks to you both!

[Forpli]

How To get the same Time in Dual Boot with Windows and Zorin

I thought it could be a good Idea to make a Guide to this. The most People will already know how to do this but for Beginners it could be useful. In Zorin open the Terminal and type: timedatectl set-local-rtc 1 --adjust-system-clock After that reboot Your PC and choose in the Grub Menu Windows and start. In Windows You go to the Time Settings and click on the Synchronize Button to synchronize the Time: [Synchronize Time Windows] And now You should have the same Time in Windows and Zorin.

[StarTreker]

I've heard that if the clock is set wrong, it can cause all sorts of problems, like the Y2K bug did for those who are old enough to remember that. Glad you got it figured out!

---

[zabadabadoo]

@Cheerio.pcman I have marked your post re clock setting as Solution.
If it transpires later that it is not the solution then we can un-tick it Zab

[Cheerio.pcman]

It still seems to be working, although I am mainly in WIN10 vs Zorin still.