Zorin 17.3 freezing

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1

I'm using Zorin 17.3 Core on a new laptop.
I've been experiencing constant computer freezes, something that didn't happen with my old laptop, even with a hard disk full of bad blocks and on the verge of failing.
The system freezes completely and you have to suspend or shut it down completely, after which it works normally.
Some information:
Dell Inspiron 15 3530
3rd Gen Intel® Core™ i7-1355U × 12
16 GB RAM
1 TB SSD
Intel® Graphics Table (RPL-U) (Intel iRISx Graphics)
Wayland
Dual boot W11

I've seen some complicated tips, but it's not possible for something that was working perfectly in previous versions to start giving problems unexpectedly. I never experienced freezings in this OS before.

2

Hi and welcome. Using Ubuntu 22.04 in my search criteria as that is what Zorin is based on:

"#

Dell Inspiron 3530 Dual Boot Freezing

Users experiencing freezing issues with Ubuntu 22.04 on a Dell G15 5530 have found that the freezing is often related to the kernel version. Specifically, the kernel version 6.8.0-40 and later, which was released by Canonical in August, has been reported to cause random freezes on Dell hardware. Downgrading to kernel version 6.5.0-45 or earlier has resolved the issue for some users.

To address the freezing problem, you can try downgrading the kernel to a version prior to 6.8.0-40. One way to do this is by booting with advanced settings and selecting an older kernel version. You can also modify the GRUB configuration to default to an older kernel version. For example, adding the following line to /etc/default/grub can help:

GRUB_DEFAULT="Advanced options for Ubuntu>Ubuntu, with Linux 6.5.0-45-generic"

After making changes to the GRUB configuration, update GRUB with the command:

sudo update-grub

Additionally, some users have reported that removing the Nvidia drivers and using the X.Org X server driver resolves the freezing issue, especially when using Nvidia RTX 4060 or similar graphics cards.

For dual-booting Windows 11 and Ubuntu 22.04 on a Dell Inspiron 3530, ensure that the boot loader settings are correctly configured. If you encounter issues booting from a USB drive, try disabling fast boot in the BIOS settings and ensure that the bootable USB drive is created correctly using tools like Etcher or Ventoy.

If you continue to experience freezing issues after downgrading the kernel or changing drivers, it might be worth considering other Linux distributions or versions that are more compatible with your hardware.

AI-generated answer. Please verify critical facts."

Just to add, Zorin defaults to Wayland compositor. At the login prompt, select your username and a cog appears lower right. Click on it and change from 'Zorin desktop' to 'Zorin on xorg'. Then enter your password and lohin to see if things improve.

3

You should try switching to X11/Xorg and see if it is better. to do that, go to the Login Screen (not the Lock Screen). Simply reboot for that. On the Login Screen click on Your Profile so that the Password field appears. It has to be appeared. when it is appeared, You should see at the bottom right Corner a Gear Icon. Click on it and choose the Option ''Zorin Desktop on Xorg'' and then login and test if it works better.

Anither Thing: How are Resolution. Refresh Rate set up and is Fractional Scaling active?

Are Secure Boot and Fast Boot in BIOS turned off? Is Fast Start-Up in Windows turned off?